I am a dedicated bilingual speaker with great communication skills, and an efficient multi tasker who learns fast and can keep up in a fast paced and diverse environment. With more then 5 years of hands on experience as a front office coordinator, I am a great candidate for office work in any and all capacities. I encourage a challenging work environment where I can grow. I am eager to find an employer who can appreciate a motivated employee who takes pride in the work that is assigned.
As a phone operator at the Meritage Resort and Spa my duties were to answer phone calls for three resorts, and transfer to the correct department in which the guest needed assistance. I would also resolve any concerns the guest had with my front office manager and together do our best to make sure the guest was satisfied with their stay at the resort. I would also have to file paperwork of guest who signed any paperwork at the front desk once they arrived to check in the resort.