Alejandra Pineda
Revere,MA
Summary
Dynamic and friendly professional with a proven track record at MGH Group, excelling in organization and customer relations. Expert in managing data entry and scheduling appointments, I enhanced the reception area's efficiency and client satisfaction. My approach seamlessly blends time management and interpersonal skills, contributing to a positive first impression and resolving customer issues effectively.
Overview
2
2
years of professional experience
Work History
Receptionist
MGH Group
09.2022 - 09.2024
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Scheduling appointments
- Document Management
- Customer and client relations
Languages
Spanish
Native or Bilingual
Additional Information
Manager
Jimena Mira
617 888 3976
Timeline
Receptionist
MGH Group
09.2022 - 09.2024