Alejandra Prieto
Irving,TX
Summary
Adept at enhancing customer experiences and sales through expert inventory management and personalized consultations, Alejandra Prieto excelled as a self-employed cosmetics professional. Demonstrating leadership and professionalism, she consistently surpassed sales goals, leveraging skills in airbrush makeup and team building. Her tenure at Univision Chicago showcased her ability to significantly improve client satisfaction and loyalty.
Overview
14
14
years of professional experience
Work History
Alejandra Prieto Cosmetics
Self Employed
12.2018 - Current
- Streamlined inventory management for improved product availability and reduced waste.
- Conducted makeup demonstrations to showcase product benefits, driving sales growth.
- Utilized CRM software to maintain comprehensive records of client preferences and previous purchases leading to improved future experiences and tailored recommendations.
- Provided makeup application services for special occasions such as weddings or proms, solidifying our reputation as a reliable source for beauty needs.
- Developed relationships with vendors for timely delivery of products, ensuring optimal stock levels were maintained at all times.
- Stayed current on industry trends and new products, enabling informed recommendations to customers seeking advice.
- Collaborated with team members for successful promotional events, boosting store revenue.
- Managed social media platforms to promote store events, generate interest in featured products, and attract new customers.
- Fostered strong collaboration between coworkers through regular team meetings focusing on best practices and continuous improvement initiatives.
- Educated customers on proper skincare routines, resulting in increased customer loyalty and repeat business.
- Exceeded daily sales goals consistently by utilizing strong interpersonal skills and persuasive communication techniques during client interactions.
- Enhanced customer satisfaction by providing personalized cosmetic consultations and product recommendations.
- Conducted regular competitor analysis to ensure our product offerings and pricing strategies remained competitive within the market.
- Assisted in the development of training materials for new hires, ensuring a consistent level of expertise among staff members.
- Spearheaded in-store promotions resulting in an increase of foot traffic and overall sales performance.
- Maintained a clean and organized work environment, adhering to company standards and ensuring a positive customer experience.
- Participated in ongoing professional development opportunities to enhance knowledge of cosmetics and skincare techniques.
- Provided exceptional customer service by addressing concerns and resolving issues promptly and professionally.
- Implemented effective merchandising displays to increase product visibility and sales.
- Increased repeat clientele through personalized follow-up communications after each consultation or sale.
- Boosted satisfaction and repeat business by recommending products in alignment with customer needs.
- Protected store assets and inventory via loss prevention procedures.
- Delivered product demonstrations and sample applications, raising exposure of key brands.
- Ranked among top sales performers, averaging over $Amount sales annually.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Makeup Artist
Univision Chicago
12.2015 - 08.2018
- Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
- Sanitized makeup tools to avoid spread of infection.
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.
- Demonstrated and explained use of different beauty products to educate customers.
- Applied makeup in accordance with clothing style.
- Prepared skin for makeup application by cleaning, moisturizing and priming.
- Transformed clients'' appearances using advanced contouring techniques, enhancing features for special occasions or events.
- Collaborated with photographers and stylists to achieve desired looks for photoshoots, ensuring high-quality results.
- Customized makeup solutions for clients with sensitive skin, improving their comfort and satisfaction with service.
- Collaborated with fashion designers to develop cohesive looks for runway shows, aligning makeup with clothing collections.
- Coordinated with photographers and stylists to achieve desired looks for editorial shoots, ensuring cohesive and striking visual outcomes.
Cosmetologist/Manager
Cut It Out Salon
09.2010 - 09.2015
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Contributed to the salon''s positive reputation through excellent customer service, attention to detail, and commitment to client satisfaction.
- Stayed current with industry trends and techniques by attending workshops, trade shows, and continuing education courses.
- Increased salon revenue by upselling additional treatments, products, and services to clients during appointments.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
- Answered phone calls and emails to schedule client appointments.
- Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
- Contributed to salon's social media marketing, creating engaging content that showcased services and attracted followers.
Education
Cosmetology License - Cosmetology
Furturama Beauty Academy
Chicago IL07.2010
Skills
Hygiene practices
Timeline
Alejandra Prieto Cosmetics
Self Employed
12.2018 - Current
Makeup Artist
Univision Chicago
12.2015 - 08.2018
Cosmetologist/Manager
Cut It Out Salon
09.2010 - 09.2015
Cosmetology License - Cosmetology
Furturama Beauty Academy