Dynamic professional with a proven track record as an Online Therapist at Independent Psychologist, excelling in client relationship management and effective communication. Successfully founded ANC Distribuciones, C.A, driving sales growth through strategic planning and exceptional customer service. Adept at problem-solving and negotiation, consistently exceeding business goals while fostering client loyalty.
• Provided virtual psychological counseling to clients from different countries, supporting their personal growth and emotional well-being.
• Conducted workshops for adults focused on anxiety management, self-esteem building, and strategies for coping with depression.
• Founded and successfully managed my own sales business, identifying market opportunities and creating tailored solutions to meet customer needs.
• Built and maintained strong partnerships with clients and businesses, increasing customer loyalty and generating consistent growth in sales.
• Designed and executed sales strategies for both local and digital markets.
• Delivered exceptional customer service by addressing client concerns promptly, ensuring long-term satisfaction and repeat business.
• Managed the entire sales cycle independently: prospecting, negotiation, closing, billing, and post-sales support.
• Oversaw strategic planning and daily operations, including marketing initiatives, inventory control, and logistics.
• Applied strong communication, negotiation, and organizational skills to consistently exceed sales targets and business goals.
Workshop Facilitator – Entrepreneurship & Leadership
• Designed and delivered interactive workshops on entrepreneurship and leadership for [example: students, entrepreneurs, corporate teams].
• Applied participatory methodologies and group dynamics to encourage innovation, strategic thinking, and teamwork.
• Developed customized training materials and content tailored to different audiences.
• Guided participants in building entrepreneurial and leadership skills applicable to their projects and careers.
Sales & Deal Closing
Effective Negotiation
Client & Relationship Management
Exceptional Customer Service
Leadership
Communication & Persuasion
Organization
Problem solving
• NLP for Negotiation and Conflict (2017)
• Neuro-Management and Innovation Applied to Smart Business (2017)
• Neuro-Sales Workshop: “Few Words for a Good Seller” (2017)
PEI Entrepreneurship and Initiative Program (2011)