Alejandra Quintana-Portillo
Houston,TX
Summary
Dynamic Front Desk Receptionist at Sr Medical Clinic, recognized for enhancing client experiences through exceptional customer service and meticulous attention to detail. Expertly managed scheduling and optimized office operations, fostering team collaboration and efficiency. Proven ability to listen actively and address inquiries, contributing to a welcoming and organized environment.
Overview
1
1
year of professional experience
Work History
Front Desk Receptionist
Sr Medical Clinic
10.2023 - 06.2024
- Managed incoming calls, directing inquiries to appropriate departments efficiently.
- Maintained organized reception area, ensuring a welcoming environment for clients and staff.
- Scheduled appointments using office management software, optimizing daily operations.
- Supported team by performing clerical tasks, contributing to overall office efficiency.
- Greeted and assisted visitors, providing excellent customer service to enhance guest experience.
Education
High School Diploma -
Momentum High School
Houston, TX06.2024
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Team collaboration
- Scheduling
Accomplishments
I’ve established my own nail business. Additionally, I’m fluent in both Spanish and English. My nail business has honed my skills in scheduling, multitasking, and customer service.
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Receptionist
Sr Medical Clinic
10.2023 - 06.2024
High School Diploma -
Momentum High School