ALEJANDRA RAMIREZ
Phoenix,AZ
Summary
Dedicated to assisting patients with living long-term issues and improving overall well-being through treatment and optimal life choices. Strong communication and interpersonal skills with in-depth understanding and medical care. Talented and team leader offering 10 years of success in environments. Strategic thinker with proficiency. Offers proven ability to build effective teams and Committed to identifying and leveraging opportunities for growth. Hardworking and reliable with strong ability in and Offering good team leader
Overview
9
9
years of professional experience
1
1
Certification
Work History
Phoenix Children Hospital
Patient Access
12.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Worked well in a team setting, providing support and guidance.
Receptionist Family Practice
Phoenician primary care
05.2020 - Current
- Front desk
- Fluent English and spanish
- Managed customer complaints and rectified issues to complete satisfaction
- Received all incoming calls and coordinated with staff to fulfill requests and resolve issues
- Handled payment processing duties and provided customers with receipts and proper bills and change
- Insurances check
- Grate customer skill
- Microsoft skill
- Power skills
Technician
Phoenician primary care
01.2016 - 11.2020
- AZ
- Phoenician Primary Care
- EKG
- Administered continuous and 12-lead electrocardiogram monitoring
- Answered calls to answer customer questions
- Pulmonary Function
- Set up equipment to prepare for patient procedures and tests
- Educated patients on how to do test conditions and treatments in easy-to-understand terminology
- Improved customer satisfaction by finding creative solutions to problems
- Answered calls per to answer customer questions
- Ankle brankle index
- Identify people who have a high risk for coronary artery disease
Education
High School Diploma - undefined
Washington High School
Phoenix, AZ05.2010
Skills
- Electronic health records systems
- Preventative care
- Insurance billing
- Customer service
- Organization
- Communications
- Problem resolution
- EMR Systems
- Primary Care Experience
- Medical terminology
Certification
- Office administrator
- May 2014 to December 2014
Timeline
Phoenix Children Hospital
Patient Access
12.2023 - Current
Receptionist Family Practice
Phoenician primary care
05.2020 - Current
Technician
Phoenician primary care
01.2016 - 11.2020
High School Diploma - undefined
Washington High School
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