Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alejandra Ramirez Rodriguez

Baytown

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing, and sales. Strong communicator and team player with abilities in supply management and storage organization. Diligent in completing daily assignments and constantly seeking ways to improve operations. Excels at tracking inventory and ensuring a safe environment when operating equipment. Skilled at assisting employees with learning tasks, improving performance, and maximizing productivity. Excellent planner, organizer, and problem-solver eager to learn new processes to support overall organizational and sales success.

Overview

4
4
years of professional experience

Work History

Reset Merchandiser

Lowe's
02.2023 - Current
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
  • Trained new team members in merchandising best practices, ensuring a cohesive approach across the store.
  • Generated reports covering details about data, system operation, and error monitoring.

Sales Associate

Lowe's
08.2022 - 02.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Solved customer challenges by offering relevant products and services.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Cashier

Lowe's Home Improvement
02.2022 - 06.2022
  • Collected payments and provided accurate change
  • Worked closely with front-end staff to assist customers
  • Accepted cash and credit card payments, issued receipts and provided change
  • Helped with purchases and signed customers up for rewards program
  • Operated cash register or POS system to receive payment by cash, check and credit card
  • Answered customer questions and provided store information

Merchandise and Stocking

Sam's Club
10.2020 - 07.2021
  • Monitored stock to maintain sufficient quantity of featured product
  • Scanned shelves and product cases for expired stock to discard outdated items
  • Helped customers locate desired items and assisted with carrying heavy loads
  • Used forklifts (in training) and pallet jacks to move items throughout facility
  • Trained newly hired top talent to fill key positions and maximize productivity

Education

Bachelor Of Computer Science -

Lee College
Baytown, TX

High School Diploma -

Hampton High School
Hampton, GA
06.2020

Skills

  • Cash Handling
  • POS Systems
  • Customer Service
  • Reliable and Responsible
  • Staff Supervision
  • Employee Training
  • Space planning
  • Laptop and mobile device use

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Reset Merchandiser

Lowe's
02.2023 - Current

Sales Associate

Lowe's
08.2022 - 02.2023

Cashier

Lowe's Home Improvement
02.2022 - 06.2022

Merchandise and Stocking

Sam's Club
10.2020 - 07.2021

High School Diploma -

Hampton High School

Bachelor Of Computer Science -

Lee College
Alejandra Ramirez Rodriguez