Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Alejandra Ramos-Nataren

Herndon,VA

Summary

Bilingual in Spanish and English, skilled in team leadership, strategic planning, and problem-solving. Goal-oriented individual driven by a relentless pursuit of excellence, consistently striving to surpass targets and achieve personal and professional aspirations. I aim to apply my skills and experience in a paced setting to make an impact, on the growth and prosperity of an innovative organization.

Overview

5
5
years of professional experience

Work History

Host

Amphora Diner Deluxe
Herndon, VA
01.2024 - Current
  • Took reservations over phone and in person.
  • Greeted guests upon arrival and provided them with menus.
  • Managed incoming calls during busy shifts.

Head Food Runner

Jackon's Mighty Fine Food and Lucky Lounge
Reston, VA
09.2023 - Current
  • Assigned tasks to other Food Runners when needed.
  • Assisted in the coordination of food delivery to guests' tables.
  • Communicated regularly with waitstaff about order status updates throughout the shift.

Shift Manger

&Pizza
Reston, VA
02.2022 - 11.2023
  • Mentored and trained team members in order to improve their job performance.
  • Provided leadership during times of organizational change.
  • Enhanced team member performance through use of strategic and tactical approaches.
  • Leveraged leadership skills to identify opportunities to improve policies, procedures and controls.

Waiter

Habanero Tex-Mex Grill
Winchester , VA
02.2021 - 11.2021
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Demonstrated up-selling techniques when appropriate to increase restaurant sales.
  • Resolved customer complaints in a polite manner according to company policy.

Child Caretaker

St. Joseph Catholic Church
Herndon, VA
02.2019 - 01.2020
  • Assisted children in development of social, communication and problem-solving skills.
  • Guided children through engaging and productive activities to foster fun learning environment.
  • Provided nurturing and appropriate environment for children ranging in age from 5 to 10.

Education

Associate of Science - Business Administration

Northern Virginia Community College
Loudoun, VA

Skills

  • Staff Development
  • Team Player
  • Team Leadership
  • Time management abilities
  • Relationship Building
  • Excellent Communicator

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Host

Amphora Diner Deluxe
01.2024 - Current

Head Food Runner

Jackon's Mighty Fine Food and Lucky Lounge
09.2023 - Current

Shift Manger

&Pizza
02.2022 - 11.2023

Waiter

Habanero Tex-Mex Grill
02.2021 - 11.2021

Child Caretaker

St. Joseph Catholic Church
02.2019 - 01.2020

Associate of Science - Business Administration

Northern Virginia Community College

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Alejandra Ramos-Nataren