Eager to utilize time management and organizational skills across diverse settings and seeking opportunities to enhance abilities while contributing to company growth. Highly-motivated with the desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Detail-oriented with pleasant disposition offering positive customer service experiences with excellent organizational skills.
Overview
6
6
years of professional experience
Work History
Delivery Courier
SDLA Express- Amazon
Santa Clarita, CA
06.2023 - 08.2024
Inspected and monitored delivery vehicle and performed basic maintenance.
Communicated effectively with dispatch regarding delivery progress and route detours.
Documented pickups and deliveries and submitted reports after shift.
Scanned inbound and outbound packages to sort for destination.
Used GPS navigation to plan routes and rerouted for unexpected delays.
Completed and submitted necessary fuel, truck inspection and mileage logs and paperwork after each shift.
Complied with local safety and traffic laws when traveling on foot or via bicycle or vehicle.
Loaded vehicles, balanced loads and secured items against loss or damage during transportation.
Answered customer questions on courier features of service, keeping customers informed about company and services.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Secretary, HR Assistant
Rich Meier's Landscaping Inc.
Lancaster, CA
07.2018 - 06.2023
Answered and directed incoming calls using multi-line telephone system.
Sorted incoming mail and directed to correct personnel each day.
Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Greeted customers, answered general questions and directed to appropriate locations.
Maintained business office inventory and equipment by checking stock for needed supplies.
Processed onboarding paperwork for new hires and rehires.
Processed employee status changes, keeping human resources systems and employee records up to date.
Handled sensitive and confidential employee information with complete discretion.
Guided new hires through orientation and onboarding and explained documentation requirements to facilitate HR process.
Developed and maintained training materials and benefits packets for new hires.
Conducted job applicant background checks in accordance with policy and procedures.
Created, organized and maintained employee personnel files to keep sensitive data secure.
Reviewed and processed payroll-related actions to drive data accuracy and comply with company policy and federal and state regulations.
Scheduled meetings and sent invitations specifying time and location.
Maintained organized filing system of paper and electronic documents.
Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
Handled incoming calls and directed callers to appropriate department or employee.
Performed data entry tasks and maintained records of orders and purchases.
Coordinated general office duties such as filing, faxing, and data entry.
Followed data program techniques and procedures to maintain data entry requirements.
Retail Sales Associate Cashier
Ross Dress for Less
Lancaster, CA
11.2022 - 12.2022
Maintained sales floor by restocking shelves, updating pricing information and managing inventory.
Operated cash register by adhering to POS system processes and procedures when ringing sales and tendering correct change and receipts.
Explained return and exchange policy to enforce, and accepted merchandise for refunds or replacement with different items.
Followed company safety regulations to maintain safe work environment.
Reported suspicious behavior, incidents and theft to support loss prevention.
Organized store by returning merchandise to proper areas and restocked displays.
Computed purchases and received and processed cash or credit payment.
Maintained knowledge of sales and promotions, return policies and security practices.
Education
High School Diploma -
Antelope Valley
Skills
Logistics and Transportation
Working Independently
Prioritization and time Management
Customer Service
Office Administration
Quickbooks
Payroll Processing
Confidentiality understanding
Organization
File Management
Supply Restocking
Quick to Learn
Self Motivated
Languages
Spanish
Professional
Timeline
Delivery Courier
SDLA Express- Amazon
06.2023 - 08.2024
Retail Sales Associate Cashier
Ross Dress for Less
11.2022 - 12.2022
Secretary, HR Assistant
Rich Meier's Landscaping Inc.
07.2018 - 06.2023
High School Diploma -
Antelope Valley
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