Alejandra Rivere

• Oversaw all departments, conducting regular leadership meetings to ensure alignment and efficiency.
• Developed growth-oriented policies and strategies to achieve operational excellence.
• Collaborated with leadership to define company's current state and future direction.
• Partnered with financial manager to review contracts, ensuring healthy cash flow and growth.
• Ensured legal and tax compliance, including corporate governance requirements.
• Maintained necessary insurance policies while managing claims effectively.
• Served as primary public representative, fostering communication with key stakeholders.
• Aligned financial strategies with expansion and profitability goals through collaboration.

• Developed and implemented HR strategies aligned with business objectives.
• Mediated management and employee relations to resolve conflicts effectively.
• Managed recruitment and selection processes to attract top talent.
• Supported business needs through human capital development and retention initiatives.
• Developed and monitored HR systems and procedures for operational efficiency.
• Fostered a positive work environment to enhance employee engagement.
• Oversaw performance appraisal systems to ensure alignment with organizational goals.
• Managed pay plans and benefits, ensuring competitiveness in the market.

• Supported Accounting Department in daily operations and financial tasks.
• Processed transactions, issued checks, and updated financial records efficiently.
• Prepared financial reports to provide insights for management decisions.
• Facilitated client and vendor communications to ensure clarity and resolve issues.
• Assisted with audits, identifying and resolving discrepancies promptly.
• Executed basic office tasks to maintain smooth departmental functions.

Implemented management tactics to enhance profit, productivity, quality, and service.

• Developed strategic business plans to align decisions with long-term objectives.
• Rolled out marketing strategies to strengthen product branding and increase public awareness.
• Cultivated client relationships to drive business growth and enhance account retention.
• Established partnerships through programs that achieved profitable goals and strategic initiatives.
• Resolved customer complaints promptly while maintaining professionalism.

• Oversaw Housekeeping Department operations, ensuring cleanliness and safety standards.
• Managed staff training, discipline, and scheduling for optimal performance.
• Assigned guest rooms and common areas to maintain efficient workflow.
• Ordered cleaning supplies to ensure adequate inventory levels.
• Monitored budget allocations to maximize resource utilization.
• Maintained cleaning equipment for operational reliability.
• Reviewed forecast reports to enhance departmental efficiency.
• Streamlined department operations for improved service delivery.

• Conducted cold calls to identify potential clients.
• Managed over 100 accounts, generating additional business opportunities.
• Followed sales processes to successfully acquire new accounts.
• Collaborated with sales team to develop strategies for increasing market share.
• Negotiated contracts with clients to enhance profitability.
• Monitored competitor activities to maintain competitive edge.
• Analyzed client data to uncover growth opportunities.