Alejandra Roca
Burke,VA
Summary
Accomplished Administrative Department Head at PUST SRL, adept in organizational management and critical thinking. Spearheaded initiatives that enhanced operational efficiency by 70%, streamlined budget administration, and fostered team development. Outstanding in strategic planning and communications, ensuring project success, and operational excellence.
Overview
15
15
years of professional experience
Work History
Administrative Department Head
PUST SRL
Santa Cruz, Bolivia
12.2009 - 10.2024
- Streamlined office processes and procedures to boost profits and productivity and facilitate continuous improvements.
- Trained and mentored new associates on department policies and procedures..
- Analyzed internal processes and recommended and implemented procedural or policy changes to improve operations.
- Oversaw the recruitment, hiring and training of administrative staff members.
- Organized and maintained documents, files and records.
- Monitored administrative tasks and personnel and supervised budget development and adherence.
- Collaborated with other departmental leaders to establish organizational goals, strategic plans, and objectives.
- Planned, directed and coordinated the activities of department personnel to ensure efficient operations.
- Developed and implemented new administrative procedures, policies and systems to improve operational efficiency.
- Determined staffing requirements, interviewing, hiring and training new employees.
- Handled confidential information with discretion and professionalism.
Education
Business And Administration - Business Administration
UPSA Private University of Santa Cruz De La Sierra
Santa Cruz - Bolivia11-2009
Skills
- Organizational management
- Budget administration
- Staff training and development
- Human resources
- Communications management
- Personnel needs assessments
- Hiring and terminations
- Critical thinking
- Project management
- Administrative support
- Strategic planning
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Administrative Department Head
PUST SRL
12.2009 - 10.2024
Business And Administration - Business Administration
UPSA Private University of Santa Cruz De La Sierra