Alejandra Madrigal
Summary
Consistent business professional with strong history of managing daily financial operations and facilitating continuous improvement initiatives to demonstrate with data the financial health of an organization. Superior work ethic and 12 years of experience in local government, business administration and healthcare environments while providing optimal customer service support.
Overview
8
8
years of professional experience
Work History
Financial Program Assistant
State of Colorado Department of Local Affairs
Denver, CO
01.2022 - Current
- Engages with Advisory Committee members, providing detailed program guidelines, organizational updates, event details, etc.
- Supports program in the creation of templates for reporting and monitoring, for both internal and external needs.
- Reviews reimbursement requests from grantees to ensure eligible spending, expenditure balance, and compliance with agreement terms and conditions, and communicates with recipients as needed to ensure all information is maintained per contracts.
- Runs program reports from the portal to ensure quarter reports from all grantees are submitted correctly and in time to comply with reporting periods.
- Uses Microsoft Excel and Google Sheets to prepare program data reports.
- Reviewing local government projects to identify their eligibility within the Energy and Mineral Impact Program and with state and federal guidelines.
- Constant communication with Regional Managers in regards to applications, procons, deadlines, event dates, etc.
Federal Grant Program Assistant
State of Colorado Department of Local Affairs
Denver, CO
11.2020 - 01.2021
- Input program records in grants portal; assist program manager with reviewing reports to demonstrate statewide impact.
- Utilized Microsoft Excel and Google Sheets to accurately track and reconcile program data.
- Oversaw heavy load of administrative tasks while verifying accuracy and prompt completion of reimbursement requests for grant funds.
- Developed procedure documentation to facilitate instructions for recipients to complete applications and/or apply via grants portal.
- Helped grantees resolve computer and software issues to successfully submit grant requests.
- Adhered to Federal Regulations and U.S. Treasury guidance to determine eligibility and ensure proper information was given to the grantee.
- Effective outreach by phone and email to recipients to maintain Federal Grant compliance submissions in a timely manner.
- Maintained and recorded financial information across three different Google Drives and over 15 different spreadsheets.
- Successfully reimbursed 274 million federal dollars that were disbursed across the state of Colorado.
Hygiene Coordinator
Karen J. Armstrong DMD. & Bethany Tant DDS.
Jacksonville, NC
11.2016 - 07.2020
- Managed dental records and entered information using dental software to keep important patient information on file.
- Answered over 60+ calls per day to answer customer questions.
- Scheduling experience
- Financial Collections
- Updating financial spreadsheets
- Treatment Proposals
- Collaborated in development of dental policies and procedures.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
- Created agendas and communication materials for team meetings.
- Improved customer satisfaction by finding creative solutions to problems.
- Earned reputation for good attendance and hard work.
Education
BBA - Business Administration
Campbell University
Buies Creek, NC05.2020
Skills
- Financial administrative support
- Project organization
- Account reconciliation
- Strong problem solver
- Excellent communication skills
- Strong attention to detail
- Billing
- Accounts Receivable
- Excellent Customer Service
- Financial Reporting
- Proficient in Excel, Google Drive, Microsoft Access
- Google workspace (current work platform)
- Bilingual fluency in Spanish
References
Grants Manager
Audrey Field
(316)993-7151
Program Manager
Angie Cue
7204500324
Timeline
Financial Program Assistant
State of Colorado Department of Local Affairs
01.2022 - Current
Federal Grant Program Assistant
State of Colorado Department of Local Affairs
11.2020 - 01.2021
Hygiene Coordinator
Karen J. Armstrong DMD. & Bethany Tant DDS.
11.2016 - 07.2020
BBA - Business Administration
Campbell University
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