Alejandra Rodriguez
Brooklyn,New York
Summary
Medical Assistant seeking a clinical opportunity to provide a teaching environment that will promote growth and development as a healthcare professional. Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medical Assistant Extern
Akash Medical Care PLLC
Brooklyn, NY
03.2024 - Current
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Explained treatment procedures and physicians' instructions.
- Scheduled appointments, managed phone calls, and verified insurance coverage.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Managed inventory of medical supplies and equipment maintenance checks.
- Maintained clean and organized examination rooms following OSHA guidelines.
Recruitment/ Intake Specialist
Quality Healthcare
Brooklyn, NY
08.2022 - Current
- Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations
- Answered patients questions and fielded complaints to resolve issues
- Obtained insurance verification and authorization to submit financial statements for patient accounts.
- Coordinated company-wide training and development programs.
Administrative Assistant
AccentCare of New York Home and Health Services
Brooklyn, NY
01.2020 - 08.2022
- Handled various customer needs in person, by phone, or via email
- Greeted guests upon entering the office
- Coordinated balanced schedules and appointment calendars to promote optimal productivity
- Provided clerical and administrative support while building cooperative working relationships with Payroll, coordination, Clinical and Intake department
- Used Microsoft suite programs Office for professional business correspondence, spreadsheet tracking, and presentation preparation
- Track project performance data to generate reports and keep management informed of important trends.
Education
Medical Assistant Certificate Program -
The College of Health Care Professions
05.2024
Business Management Associate in Applied Science -
Borough of Manhatthan Community College
06.2022
High School Diploma -
Liberty High School
06.2019
Skills
- Electronic Health Records Management
- Medical terminology knowledge
- HIPAA Compliance
- Phlebotomy
- Insurance Verification
- Front Desk Operations
Certification
- NRCMA (test date pending)
- AHA/BLS
- Proven ability to read and perform vital signs
- Knowledgeable of insurance coding and administrative procedures
- Can administer basic urinalysis, urine dipstick, blood typing, strep test, and blood sugar
- Proficient with EKG electrode placement (within 90% accuracy)
- Understand basic dosage calculations
- Ability to recognize cardiac rhythms
- Skilled at accurately documenting patient history
Languages
- English
- Spanish
Awards
- Business Management Academic Excellence
- National Honors Society
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Professional
Timeline
Medical Assistant Extern
Akash Medical Care PLLC
03.2024 - Current
Recruitment/ Intake Specialist
Quality Healthcare
08.2022 - Current
Administrative Assistant
AccentCare of New York Home and Health Services
01.2020 - 08.2022
Medical Assistant Certificate Program -
The College of Health Care Professions
Business Management Associate in Applied Science -
Borough of Manhatthan Community College
High School Diploma -
Liberty High School
- NRCMA (test date pending)
- AHA/BLS
- Proven ability to read and perform vital signs
- Knowledgeable of insurance coding and administrative procedures
- Can administer basic urinalysis, urine dipstick, blood typing, strep test, and blood sugar
- Proficient with EKG electrode placement (within 90% accuracy)
- Understand basic dosage calculations
- Ability to recognize cardiac rhythms
- Skilled at accurately documenting patient history
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