Alejandra Rodriguez
Elk Grove
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Customer Service Representative
California Check Cashing
09.2025 - Current
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed high-volume calls, providing accurate information and support to customers.
- Documented customer interactions in CRM system to ensure seamless follow-up and tracking.
- Collaborated with team members to improve service delivery and enhance customer satisfaction.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Cook/Prep
Valley Christian High School
03.2023 - 05.2025
- Prepared and cooked a variety of food items according to recipes, quality standards, presentation standards, and food preparation checklist
- Maintained cleanliness and sanitation of work areas, equipment, and utensils throughout the shift
- Followed proper food handling procedures to minimize waste and maintain freshness
- Received inventory deliveries, checked for accuracy, and stored products appropriately
- Collaborated with other team members to complete prep tasks efficiently during busy periods
- Frequently rotated stock items in refrigerators/freezers/pantries to maintain freshness levels at all times
- Assisted with inventory management by conducting regular stock checks and reporting any discrepancies
Visual Merchandiser
Target
09.2017 - 04.2021
- Help guests to find solutions through compelling visual merchandising in style categories
- Focus on outfitting, accessorizing mannequins up to today’s trend
- Solve merchandising issues and adjust sets to create and maintain floor presentations
- Solve new merchandising opportunities as product arrives and maintaining close connections at wider retail levels such as negotiating prices or discussing marketing strategies.
- Assess store visual standards to elevate visual presentations in Apparel and Accessories, Mannequin Moments
- Provide service and a shopping experience that meets the needs of the guests.
- Cross trained to cover operator shifts
Cast Crew Member/Hostess
Chuck E. Cheese's
12.2009 - 09.2014
- Deliver food to customers on time.
- Handle food with care and follow food safety guidelines.
- Have good communication skills to sell food while hosting reserved parties.
- Maintain restaurant clean at all times.
- Follow orders from managers and supervisors when told to work in a well routined environment
Sales Associate
Payless ShoeSource
07.2012 - 01.2013
- Cashier
- Handling all money & opening and closing register
- Opening and closing store
- Receiving Shipment
- Maintain store clean
- Customer Service
Education
High School Diploma -
Andrew P. Hill High School
01.2011
Skills
- Computer skills
- Customer satisfaction measurement
- Cash handling
- Display
- Branding
- Customer service
- Data entry
- Call center experience
Languages
Spanish - Fluent
Timeline
Customer Service Representative
California Check Cashing
09.2025 - Current
Cook/Prep
Valley Christian High School
03.2023 - 05.2025
Visual Merchandiser
Target
09.2017 - 04.2021
Sales Associate
Payless ShoeSource
07.2012 - 01.2013
Cast Crew Member/Hostess
Chuck E. Cheese's
12.2009 - 09.2014
High School Diploma -
Andrew P. Hill High School
Additional Information
- Skills
- Great Communication skills
- Adaptable and able to work under pressure
- Cash handling
- Bilingual (English-Spanish)
- Fast learner
- This résumé is made with Résumé App