Alejandra Rodriguez
Elk Grove
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Customer Service Representative
California Check Cashing
Elk Grove, CA
09.2025 - Current
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed high-volume calls, providing accurate information and support to customers.
- Documented customer interactions in CRM system to ensure seamless follow-up and tracking.
- Collaborated with team members to improve service delivery and enhance customer satisfaction.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Cook/Prep
Valley Christian High School
San Jose, CA
03.2023 - 05.2025
- Prepared and cooked a variety of food items according to recipes, quality standards, presentation standards, and food preparation checklist
- Maintained cleanliness and sanitation of work areas, equipment, and utensils throughout the shift
- Followed proper food handling procedures to minimize waste and maintain freshness
- Received inventory deliveries, checked for accuracy, and stored products appropriately
- Collaborated with other team members to complete prep tasks efficiently during busy periods
- Frequently rotated stock items in refrigerators/freezers/pantries to maintain freshness levels at all times
- Assisted with inventory management by conducting regular stock checks and reporting any discrepancies
Visual Merchandiser
Target
San Jose, CA
09.2017 - 04.2021
- Help guests to find solutions through compelling visual merchandising in style categories
- Focus on outfitting, accessorizing mannequins up to today’s trend
- Solve merchandising issues and adjust sets to create and maintain floor presentations
- Solve new merchandising opportunities as product arrives and maintaining close connections at wider retail levels such as negotiating prices or discussing marketing strategies.
- Assess store visual standards to elevate visual presentations in Apparel and Accessories, Mannequin Moments
- Provide service and a shopping experience that meets the needs of the guests.
- Cross trained to cover operator shifts
Cast Crew Member/Hostess
Chuck E. Cheese's
12.2009 - 09.2014
- Deliver food to customers on time.
- Handle food with care and follow food safety guidelines.
- Have good communication skills to sell food while hosting reserved parties.
- Maintain restaurant clean at all times.
- Follow orders from managers and supervisors when told to work in a well routined environment
Sales Associate
Payless ShoeSource
07.2012 - 01.2013
- Cashier
- Handling all money & opening and closing register
- Opening and closing store
- Receiving Shipment
- Maintain store clean
- Customer Service
Education
High School Diploma -
Andrew P. Hill High School
01.2011
Skills
- Computer skills
- Customer satisfaction measurement
- Cash handling
- Display
- Branding
- Customer service
- Data entry
- Call center experience
Languages
Spanish - Fluent
Timeline
Customer Service Representative
California Check Cashing
09.2025 - Current
Cook/Prep
Valley Christian High School
03.2023 - 05.2025
Visual Merchandiser
Target
09.2017 - 04.2021
Sales Associate
Payless ShoeSource
07.2012 - 01.2013
Cast Crew Member/Hostess
Chuck E. Cheese's
12.2009 - 09.2014
High School Diploma -
Andrew P. Hill High School
Additional Information
- Skills
- Great Communication skills
- Adaptable and able to work under pressure
- Cash handling
- Bilingual (English-Spanish)
- Fast learner
- This résumé is made with Résumé App