Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

ALEJANDRA RODRIGUEZ BARRAZA

El Paso,TX

Summary

Reliable and upbeat team player highly skilled in promoting customer loyalty, satisfaction, and purchases through consultative techniques and diligent attention to individual needs. Extensive knowledge in product merchandising, payment processing, and maintaining cleanliness. Dedicated and dependable with excellent organizational strengths and a superior work ethic.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Direct Support Professional Caregiver

ResCare Community Living
01.2025 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained detailed documentation of client progress, daily activities, incidents, and relevant observations to ensure continuity of care across team members.
  • Improved client quality of life by providing assistance with daily living activities such as bathing, grooming, dressing, feeding, toileting assistance.
  • Provided reliable transportation for clients to attend medical appointments, social outings, or other community-based events as needed.
  • Managed medications for clients, ensuring proper dosages were taken on schedule and any side effects were promptly reported to healthcare professionals.

Bartender

Julio's Mexican Restaurant
12.2024 - 01.2025
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Mechanic

MPG Automotive
04.2024 - 12.2024
  • Performing repairs or replacements
  • Conducting preventive maintenance on vehicles
  • Ensuring proper functioning of mechanical systems
  • Inspecting machines and running diagnostic tests
  • Communicating in an approachable and informative way with customers regarding the repair of their vehicles
  • Inspected and tested equipment to locate worn and damaged parts.
  • Replaced damaged, missing, or defective parts with new and refurbished components.

Customer Service Rep/Billing

El Paso Electric Representative
01.2021 - 04.2024
  • Evaluated job scope and determined necessary supplies, timelines and projected expenses
  • Maintained up-to-date knowledge of store sales, payment policies and security standards
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items
  • Engaged in friendly conversation with customer to better uncover individual needs
  • Listened to customer needs and desires to identify and recommend optimal products
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages
  • Developed strong rapport with customers and created positive impression of business
  • Prioritized helping customers over completing other routine tasks in store

Customer Service Representative

Toyota
01.2020 - 11.2020
  • Used established assembly instructions to complete jobs quickly, accurately, and with zero errors
  • Followed protocols to enhance protection and maintain safe work environment
  • Assembled components with minimal supervision, exceeding expected project milestones
  • Performed visual and functional inspection of components to determine quality and identify defects
  • Documented production data and output to enable tracking history and maintain accurate records

Customer Service Representative

Verizon
07.2019 - 01.2020
  • Monitored wireless sales space to establish familiarity with various carriers
  • Maintained sound knowledge of company product suites
  • Provided exceptional services and pleasant shopping experiences to retail customers
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items
  • Listened to customer needs and desires to identify and recommend optimal products
  • Developed strong rapport with customers and created positive impression of business

Carpenter/Representative

Crate River Furniture
08.2015 - 05.2017
  • Loaded truck and properly secured items to prevent damage for deliveries
  • Contacted customers prior to delivery to confirm and coordinate delivery times
  • Communicated customer complaints, requests, and feedback to company management for swift resolution
  • Fostered positive working relationships with regular customers
  • Followed corporate procedures to maintain company and customer data confidentiality
  • Successfully avoided time delivery delays by carefully planning best routes

Education

High School Diploma -

Bowie High School
Bowie, TX
06.2018

Skills

  • Excellent Written and Verbal Communication

  • Electrical Knowledge

  • Issue Refunds

  • Effective Customer Communication

  • Customer Needs Assessments

  • Special Orders

  • Computer Proficiency

  • Microsoft Office

  • Exceeding Customer Expectations

  • Client transportation

  • Progress documentation

  • Team collaboration

Certification

  • Adult CPR/AED certification – American Red Cross.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Direct Support Professional Caregiver

ResCare Community Living
01.2025 - Current

Bartender

Julio's Mexican Restaurant
12.2024 - 01.2025

Mechanic

MPG Automotive
04.2024 - 12.2024

Customer Service Rep/Billing

El Paso Electric Representative
01.2021 - 04.2024

Customer Service Representative

Toyota
01.2020 - 11.2020

Customer Service Representative

Verizon
07.2019 - 01.2020

Carpenter/Representative

Crate River Furniture
08.2015 - 05.2017

High School Diploma -

Bowie High School

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ALEJANDRA RODRIGUEZ BARRAZA