Summary
Work History
Education
Skills
Languages
Timeline
Generic

Alejandra Rosales

Houston,TX

Summary

Dynamic sales professional with extensive experience at Walgreens, excelling in customer engagement and product knowledge. Proven ability to drive sales through effective negotiation techniques and retail merchandising. Recognized for enhancing customer satisfaction and resolving issues, fostering long-term relationships while maintaining inventory accuracy. Committed to achieving sales goals and optimizing store performance.

Developed strong interpersonal and communication skills in fast-paced retail environment, adept at understanding customer needs and providing tailored solutions. Seeking to transition into new field, bringing focus on customer satisfaction and collaborative teamwork. Skilled in driving sales and building positive customer relationships, ready to contribute to new industry.

Professional optical industry leader with strong history in retail management and customer service. Demonstrates solid expertise in inventory control, staff training, and sales strategies. Known for fostering team collaboration and adapting to changing demands to achieve goals. Exceptional communication skills, problem-solving abilities, and results-driven approach.

Work History

Sales and Retail

Allie Sunglasses

Retail Sales Associate

Walgreens
  • Assisted customers with product selection and provided detailed information on features and benefits.
  • Collaborated with team members to maintain inventory accuracy and optimize stock levels.
  • Processed customer transactions efficiently using point-of-sale systems to enhance service speed.
  • Implemented visual merchandising strategies to improve product display and attract customer interest.
  • Participated in sales promotions, enhancing product visibility and driving foot traffic into the store.

Sales Advisor

Gap
2021 - 2024
  • Conducted market research to identify trends, informing product recommendations and sales strategies.
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Increased sales by establishing rapport with customers and identifying their needs.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.

Sales Advisor

Daytodayshades
2018 - 2020
  • Developed product knowledge through continuous learning initiatives and training sessions.
  • Resolved customer inquiries and complaints, ensuring a positive shopping experience for all patrons.

Education

High School Diploma - High School

Santa Catalina of Sienna
Honduras CA
11.2005

Skills

  • Sales and retail experience
  • Sales and negotiation techniques
  • Shelving standards
  • Retail energy sales
  • Sales and profits
  • Parts cleaning and lubrication
  • Portion Control Understanding
  • Drought-tolerant landscaping
  • Marketing and sales experience
  • Loading and unloading techniques
  • Retail merchandising
  • Sales and operations planning

Languages

Spanish
Native or Bilingual

Timeline

Sales and Retail

Allie Sunglasses

Retail Sales Associate

Walgreens

Sales Advisor

Gap
2021 - 2024

Sales Advisor

Daytodayshades
2018 - 2020

High School Diploma - High School

Santa Catalina of Sienna
Alejandra Rosales