ALEJANDRA SALGUERO
Houston
Summary
Experience with strong customer service, sales access, and client pleasantness. Recognized for problem-solving, organizational, written/verbal communication skills, achieving goals, and creating relationships with the team and customers.
Motivated Operations Supervisor possessing excellent vendor relationship and contract manager skills. Well-versed in mentoring and developing high-performing teams to meet organizational goals. Comfortable working with people of all levels coupled with outstanding commercial approach to solving problems and developing business processes.
Overview
6
6
years of professional experience
Work History
Operations Supervisor
COACH Memorial City
Houston
01.2023 - Current
- Providing respectful customer service and being able to answer any given question
- Have online orders ready; whether they be picked up or shipped out
- Maintained product knowledge for old and new collections
- Managed inventory processes to ensure product availability and organization.
- Coordinated visual merchandising to enhance store presentation and appeal.
- Trained new employees on proper job functions and company policies and procedures.
- Provided support to other departments as needed to meet organizational goals.
- Supervised daily operations to ensure efficient workflow and team coordination.
- Collaborated with management on inventory audits and stock replenishment strategies.
Case Manager Intern
The Landing Internship
Houston
01.2023 - 08.2023
- Contact other professional partnerships regarding clients
- Provided crisis intervention services to clients.
- Collaborated with other community agencies to coordinate care for clients.
- Coordinated client assessments to identify needs and develop service plans.
- Facilitated communication between clients and service providers for effective support.
- Maintained accurate case files and documentation in compliance with policies.
- Assisted in resource allocation to ensure clients received necessary services.
PINK Bra Fit Expert
Victoria's Secret Memorial City
Houston
01.2022 - 01.2023
- Provided respectful customer service to improve transactions and achieve profit goals
- Collaborated with team members to maintain an organized fitting room environment.
- Train new employees to make sure they are ready for the floor
- Assisted in opening and closing registers
- Help update the floor with new product
- Occasionally check store connect to guarantee the store is kept to expectations
- Maintained product knowledge and was kept aware of all sales to satisfy all customers.
- Engaged with customers to create a welcoming atmosphere in the store environment.
- Performed regular maintenance checks on equipment used for bra fittings such as measuring tapes, mannequins.
Translator
Family-Owned Cleaning Company
Houston
01.2020 - 01.2021
- Kept management of inventory regarding cleaning supplies and office supplies that were needed.
- Interpreted conversations between staff and clients during service appointments.
- Provided cultural insights to improve client relations and service delivery.
- Translated cleaning service documents for client communication and support.
- Maintained cleanliness and standards.
Education
Bachelor of Science - Criminal Justice
University of Houston-Downtown
Houston, USA 08.2021 - 01/2024
Associate Degree - British Literature, Communication, Social Psychology, Art, Trigonometry, Philosophy, Sociology, Ethics
Houston Community College (Northwest Campus)
Highschool Diploma -
Alief Early College Highschool
Skills
- Inventory management
- Customer service
- Employee training
- Client communication
- Effective communication
- Collaboration skills
- Organizational skills
- Operations management
Accomplishments
Completed training for the Commercial Sexual Exploitation-Identification Tool (CSE-IT), 12/31/23
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Operations Supervisor
COACH Memorial City
01.2023 - Current
Case Manager Intern
The Landing Internship
01.2023 - 08.2023
PINK Bra Fit Expert
Victoria's Secret Memorial City
01.2022 - 01.2023
Bachelor of Science - Criminal Justice
University of Houston-Downtown
08.2021 - 01/2024
Translator
Family-Owned Cleaning Company
01.2020 - 01.2021
Associate Degree - British Literature, Communication, Social Psychology, Art, Trigonometry, Philosophy, Sociology, Ethics
Houston Community College (Northwest Campus)
Highschool Diploma -
Alief Early College Highschool