Alejandra Segura
Kerrville
Summary
Proven leader, promoted several times during my career with KSH,excelled in multitasking and problem-solving, significantly improving team efficiency and collaboration. Skilled in CPR and adept at fostering a culture of safety and sensitivity, I consistently exceed production targets and compliance standards. Self motivated, with a strong sense of personal responsibility. Worked effectively in a fast pace environments, working independently and collaboratively in team environment. Motivated, quick study,self started,computer literate,coaching motivation and team management.
Overview
20
20
years of professional experience
Work History
Psychiatric Nursing Assistant IV (PNA IV)
Kerrville State Hospital
03.2023 - 07.2024
- Coordinate, Delegate, Supervise, Assign, Instruct, specific duties for PNA's including PNA Is IIs and IIIs. by overseen the day to day unit operation after attending report from out-goin shift
- Answered daily office phone calls from all different departments for appointments, questions, visitation rules,etc.
- Participated in peer review processes to continually improve the quality of care provided by facilitate on-going training for new and existing PNA's
- Provided crisis intervention services when necessary, de-escalating volatile situations while prioritizing patient and staff safety at all times
- Documented patient progress meticulously in electronic medical records,paper report and patient charts maintaining accuracy and confidentiality required by HIPAA regulations
- Contributed to a positive therapeutic environment through effective communication,motivation, active listening, and respectful interactions with patients and staff members
- Provide the supervising RN with relevant important patient and staff information in a timely manner.
Manufacturing Technician I
James Avery Artisan Jewelry
04.2022 - 12.2022
- Consistently met or exceeded production targets by employing effective time-management skills, reducing down time and maintaining focus on task completion.
- Prepared/returned documentation at the end of the day for summary and day-to-day production goals.
- Supported cross-functional teams in achieving project goals, collaborating effectively with coworkers from other departments.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Reported on finding discrepancies from other departments, missing pieces,wrong logo, not the right material or metal to my senior leaders.
Medical Records Clerk
MHDD Kerr Clinic
06.2020 - 12.2021
- Processed medical records requests from outside providers, court,lawyers, DDS,DFPS,APS,legal representatives,insurance companies etc., according to facility, state, and federal law by responded effectively in a timely manner
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Scanned medical records in digital format for easy retrieval and accessibility.
- Supported medical staff by providing organized and accurate medical records.
- Uploaded physician progress notes, history,lab results and physicals into electronic medical records from paper copies.
- Obtained necessary signatures on information release forms.
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Was the first point of contact, when serve as PRN receptionist,helping consumers by answering questions, gathering their demographic/financial information, receiving payment, making/cancelling appointments.
Psychiatric Nursing Assistant III (PNA II)
Kerrville State Hospital
03.2004 - 04.2020
- Supervise,perform,delegate and assign nursing duties, work under the supervision of the RN, with some latitude for the use od initiative and independent judgment.
- Assume the supervisory responsibilities for the non-clinical duties of the day to day operations of the unit in charge.
- Assist patients with activities of the daily living, perform 1:1 observations, vital signs, enter information into the computerized charts.
- Coordinate patients personal Inventory, secure and release personal and state property assist the clothing clerk II.
- Enter,respond, send and contact vendors, keep track of procurement card purchases always keeping open communication for any questions or future occurrences or needs that need to meet date lines.
- Help with inventories for the clothing department.
Education
GED -
Families And Literacy Kerrville
Kerrville, TX01-2010
No Degree - Diploma in Business Administration
ISCCA
Mexico04-1997
Skills
- Attention to detail
- Multitasking
- Teamwork and collaboration
- Problem-solving
- Reliability
- Excellent communication
- Organizational skills
- Active listening
- Adaptability and flexibility
- Safety procedures
- Team building
- Task prioritization
- Safety management
- CPR certified
- Goal setting
- Cultural sensitivity
Accomplishments
- Collaborated with team of 25 in the development and opening of the of the New Maximum Security Unit (MSU) in April of 2023.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets, also use outlook, word, teams and power point due to manage Electronic Medical Records.
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Psychiatric Nursing Assistant IV (PNA IV)
Kerrville State Hospital
03.2023 - 07.2024
Manufacturing Technician I
James Avery Artisan Jewelry
04.2022 - 12.2022
Medical Records Clerk
MHDD Kerr Clinic
06.2020 - 12.2021
Psychiatric Nursing Assistant III (PNA II)
Kerrville State Hospital
03.2004 - 04.2020
GED -
Families And Literacy Kerrville
No Degree - Diploma in Business Administration
ISCCA
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