Alejandra Silva
Bronx,New York
Summary
With many years of communication and customer service experience and now taking a step into the medical field. I am eager to obtain a position as a medical assistant in a team-oriented office where I can continue to develop and learn new things.
Overview
5
5
years of professional experience
Work History
Cashier
Sal And Dom's Pastry Shop
09.2020 - 12.2023
- Enhanced customer satisfaction by providing efficient and friendly service at the bakery cashier counter.
- Answered the phone and took specialty orders while also clearing up any questions that the customer may have.
- Restocked and organized items whenever needed.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained safe food handling standards at all times.
Sales Associate
Victoria's Secret
09.2018 - 09.2019
- Welcomed customers into the store and told them about any offers and deals on that day.
- Resolved customer complaints with empathy to make sure they felt comfortable in the store.
- Worked with team members to improve overall store performance and offer support as needed.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining high product knowledge.
Education
Clinical Medical Assisting
New Age Training, Inc.
New York, NY12.2023
High School Diploma -
Mott Hall Bronx High School
Bronx, NY06.2016
Skills
- Fluent in English and Spanish
- Organization Skills
- Empathetic nature and experience in customer service
- Ability to work well with others and under pressure
- Knowledgeable in HIPAA and OSHA guidelines
- Always eager and willing to learn new things
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
Sal And Dom's Pastry Shop
09.2020 - 12.2023
Sales Associate
Victoria's Secret
09.2018 - 09.2019
Clinical Medical Assisting
New Age Training, Inc.
High School Diploma -
Mott Hall Bronx High School