Alejandra Socorro
Chicago,IL
Overview
6
6
years of professional experience
Work History
Cashier / Floor Supervisor
JR's Red Hot
11.2020 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions
- Performs prep work such as washing, peeling, cutting and seeding fruits and vegetables.
- Weighs and measures designated ingredients.
- Carries pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
- Stores food in designated areas following wrapping, dating, food safety and rotation procedures.
- Cleans work areas, equipment and utensils.
- Distributes supplies, utensils and portable equipment.
- Utilizes approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.
- Serves customers in a friendly, efficient manner following outlined steps of service.
- Resolves customer concerns and relays relevant information to supervisor.
- Ensures compliance with company service standards and inventory and cash control procedures.
- Assures compliance with all sanitation and safety requirements.
- Performs other duties as assigned.
Server /Restaurant Hostess
The Reservoir
08.2019 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Cashier / Restaurant Food Server
Arturos Tacos
08.2020 - 04.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
Education
High School Diploma -
Venezuela
01-2007
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Cashier / Floor Supervisor
JR's Red Hot
11.2020 - Current
Cashier / Restaurant Food Server
Arturos Tacos
08.2020 - 04.2023
Server /Restaurant Hostess
The Reservoir
08.2019 - Current
High School Diploma -
Venezuela