Alejandra Solis
Hobbs,NM
Summary
I have extensive experience in customer service, research, and interpersonal communication skills in the restaurant and customer fields. I have a dynamic and energetic personality and work very well with customers and coworkers. I have also developed leadership and teamwork skills from previous work experience and am able to work independently, or with a group/team. This would make me an excellent candidate for any team member position. Organized and dependable, I am successful at managing multiple priorities with a positive attitude. I am willing to take on added responsibilities to meet team goals. I am seeking a fulltime position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving opportunities. I am hard-working and passionate worker with strong organizational skills ready to help achieve company goals.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Western Heritage Museum
Hobbs, NM
01.2024 - Current
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Western Heritage Museum
01.2022 - Current
- Developed engaging and informative scripts, guiding tour members through attractions
- Answered questions, pointed out important features, and offered further details about special exhibits to educate visitors
- Inspected tour sites for potential hazards and arranged for repairs when needed
- Maintained accurate records of tour members and managed customer paperwork for organizational maintenance
- Entertained tour guests with various props and signs for maximum engagement, fun, and lasting memories
- Arranged for additional resources and personnel when needed to accommodate larger tour requests
- Utilized effective communication and problem-solving skills to quickly resolve customer issues
- Guided groups of up to 30 people on scheduled tours
- Built personal relationships with guests to promote positive experiences
- Informed tour members of safety risks associated with attractions, ensuring customer security
- Provided information on various sites throughout the area, relaying little-known stories to provide interest
Manager
Modern Chiropractic-Reception
06.2021 - 11.2021
- Operated telephone switchboard, providing information, taking messages and scheduling appointments
- Kept business finances current and accurate by inputting new transactions and reconciling accounts
- Organized efficient, easily accessed file system for digital and physical records
- Supported customers with prompt answers and personalized support Answered questions regarding company pricing and policies Organized office-wide supply requisitions
- Greeted incoming guests and directed individuals to correct meeting spaces Calculated deductions and withholdings required by state and federal law Reconciled payroll discrepancies with thorough reviews of time sheets and work charts Received, recorded, and banked cash, checks, and vouchers
Assistant Manager
Bowls and Rolls
Hobbs, NM
12.2020 - 04.2021
- Food preparations Maintained supply and inventory and processing of monthly orders Register close out and deposits
- Trained and supervised wait staff Monitored for presentation, portion size, and quality
- Supervised day-to-day operations to meet performance, quality and service expectations
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
In-N-Out Burger
Covina, CA
03.2019 - 11.2020
- Superlative customer service Maintaining orders are placed and executed accurately Multitasking order taking while doing hands on work
The Law Office of Omar Zambrano
Baldwin Park, CA
01.2018 - 03.2019
- Ability to use Microsoft Office Suite Ability to answer telephones and set appointments File and label bankruptcy cases Operated telephone switchboard, providing information, taking messages and scheduling appointments
- Kept business finances current and accurate by inputting new transactions and reconciling accounts
- Organized efficient, easily accessed file system for digital and physical records
- Supported customers with prompt answers and personalized support
- Answered questions regarding company pricing and policies
- Organized office-wide supply requisitions
- Greeted incoming guests and directed individuals to correct meeting spaces
- Calculated deductions and withholdings required by state and federal law
- Reconciled payroll discrepancies with thorough reviews of time sheets and work charts
- Received, recorded, and banked cash, checks, and vouchers
Don Antonio Lugo Culinary Arts Internship Program
08.2018 - 05.2018
- Hands on training
- Ability to work with team Follow instructions
- Create and plan recipes Establish business from scratch Manage business
Allen Theaters- Eagle 9
Hobbs, NM
06.2017 - 07.2017
- Cash register work
- ALI customer service needs Cleaning and sanitizing
Education
New Mexico Junior College
Hobbs, NM10.2024
High school diploma -
Don lugo High School
Chino, CA01.2018
Skills
- Works well with others
- Knows how to organize
- Works well under pressure
- Shift from one task to another easily
- Ability to use a computer and adapt quickly to internal systems
- Adapt to new environment
- Powerpoint
- Analytical thinking
- Public speaking
- Written communications
- Task prioritization
- Scheduling
- Case Management
- Case File Management
- Appointment Scheduling
- Workflow Optimization
- Meeting planning
- Calendar Management
- Invoice Processing
- Check processing
- Reception oversight
- Bookkeeping
- Office Administration
- Recordkeeping and bookkeeping
- Supervising staff
- Presentation Preparation
- Strong interpersonal skills
- Multitasking and prioritization
- Customer and client relations
References
Available upon request
Timeline
Administrative Assistant
Western Heritage Museum
01.2024 - Current
Western Heritage Museum
01.2022 - Current
Manager
Modern Chiropractic-Reception
06.2021 - 11.2021
Assistant Manager
Bowls and Rolls
12.2020 - 04.2021
In-N-Out Burger
03.2019 - 11.2020
Don Antonio Lugo Culinary Arts Internship Program
08.2018 - 05.2018
The Law Office of Omar Zambrano
01.2018 - 03.2019
Allen Theaters- Eagle 9
06.2017 - 07.2017
New Mexico Junior College
High school diploma -
Don lugo High School
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