Alejandra Suarez
San Antonio
Summary
Experienced with recovery operations and managing client cases. Utilizes strong communication and problem-solving skills to achieve recovery goals. Track record of maintaining high standards and effective collaboration. Dependable team player with focus on achieving results and adapting to changing needs. Skilled in conflict resolution and attention to detail.
Overview
12
12
years of professional experience
Work History
Credit Recovery Associate
Charter Communications
06.2020 - 02.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes.
Collection Specialist
Option Care Health
04.2017 - 03.2020
- Maximized revenue recovery by diligently pursuing underpaid or denied claims through appeals and adjustments when necessary.
General Clerk II
Us Got People
04.2011 - 04.2017
- Supported team members with various administrative tasks, contributing to a well-functioning office environment.
Education
ASSOCIATE DEGREE -
ST. PHLLIPS COLLEGE
San Antonio, TX01.2009
T. ROOSEVELT HIGH SCHOOL -
San Antonio, TX01.2005
Skills
- Computer proficiency
- Active listening
- Critical thinking
- Problem resolution
- Relationship building
- Microsoft Excel
- Payment processing
- Client relations
- Professional telephone demeanor
- Microsoft outlook
- Product knowledge
- Paperwork processing
- Team development
- Data collection
- Coordination
- Reading comprehension
- Office equipment proficiency
- Staff education and training
- Credit adjustments
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Credit Recovery Associate
Charter Communications
06.2020 - 02.2023
Collection Specialist
Option Care Health
04.2017 - 03.2020
General Clerk II
Us Got People
04.2011 - 04.2017
T. ROOSEVELT HIGH SCHOOL -
ASSOCIATE DEGREE -
ST. PHLLIPS COLLEGE
Similar Profiles
Julius MosleyJulius Mosley
Regional Support Agent To NFS Agent at Charter CommunicationsRegional Support Agent To NFS Agent at Charter Communications
PRIYANKA GARGPRIYANKA GARG
Senior Test Engineer at Charter CommunicationsSenior Test Engineer at Charter Communications
Joel Moctezuma RiveraJoel Moctezuma Rivera
OSP Engineer at Charter CommunicationsOSP Engineer at Charter Communications
Matthew C. BrehonMatthew C. Brehon
Corporate Security Officer at Charter CommunicationsCorporate Security Officer at Charter Communications
David BurattiDavid Buratti
Installer at Bell Glass & MirrorInstaller at Bell Glass & Mirror