Alejandra Tapia
Covina,CA
Summary
A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. With a passion for helping individuals seeking recovery restore their lives, by instilling in them self-worth, equipping them with life skills, coping tools, and teaching them positive social and work ethics.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Home Director
Inner City Recovery Homes, Intl.
Los Angeles , CA
02.2023 - 04.2024
- Developed and implemented home policies, procedures, and standards of care for residents.
- Conducted regular staff meetings to ensure all team members were informed of changes in the home.
- Ensured that necessary supplies and equipment were available at all times.
- Managed budgeting and financial reporting activities related to the home's operations.
- Maintained accurate records on all aspects of home management including staffing levels, and budgets.
- Provided ongoing support and guidance to staff as needed.
- Resolved conflicts between staff or between staff and residents professionally.
- Inspected facility regularly for cleanliness, maintenance needs, safety hazards.
- Attended conferences and seminars related to long-term care administration.
Residential Property Manager
Falkenberg/Gilliam & Associates, Inc.
Pasadena, CA
03.2013 - 05.2018
- Conducted regular inspections of properties to ensure compliance with local laws and regulations.
- Reviewed tenant applications and screened potential tenants for credit, background, and employment history.
- Resolved tenant disputes promptly by listening to both sides and proposing solutions.
- Coordinated maintenance services such as plumbing, electrical repairs, and landscaping.
- Ensured that all rent payments were collected on time from tenants.
- Maintained accurate records of all financial transactions related to rental properties.
- Organized the move-in, and move-out process for new, and former tenants including cleaning services if needed.
- Inspected vacant units prior to leasing out to make sure they meet safety standards.
- Managed up to 367 unit property and addressed all tenants' issues.
Education
Certified Professional of Occupancy -
NAHMA (National Affordable Housing Management Asso
Long Beach, CA08-2014
GED -
Saint Genevieve
Panorama City, CA02-2009
Some College (No Degree) -
Vallley College
North Hollywood, CASkills
- Elderly Care(Specialized in Senior Housing)
- Task Prioritization
- Interpersonal Skills
- Data Analysis
- Research and facts collecting
- Interviewing skills
- Grant Writing
- Budget Administration
- Written and verbal communication
- Community Outreach
Certification
- Certification of completion in Directors training center
- Certification of completion in Community Healing solutions (Domestic Violence)
- Certification in CSBG Parenting Program
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Home Director
Inner City Recovery Homes, Intl.
02.2023 - 04.2024
Residential Property Manager
Falkenberg/Gilliam & Associates, Inc.
03.2013 - 05.2018
Certified Professional of Occupancy -
NAHMA (National Affordable Housing Management Asso
GED -
Saint Genevieve
Some College (No Degree) -
Vallley College
Similar Profiles
Patrick FlynnPatrick Flynn
Producing Branch Manager at Intl. City Mort., Inc DBA Doorway Home LoansProducing Branch Manager at Intl. City Mort., Inc DBA Doorway Home Loans
Eric BoylanEric Boylan
Recovery Coach/ Health & Fitness Instructor at Empower Recovery HomesRecovery Coach/ Health & Fitness Instructor at Empower Recovery Homes
MICHELE MITCHELLMICHELE MITCHELL
Director of Operations at Constance Recovery Homes LLC.Director of Operations at Constance Recovery Homes LLC.