Alejandra Torres
Miami,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Chiropractic Assistant
LA POP
2024.02 - 2024.03
- Enhanced patient satisfaction by providing efficient and friendly assistance at the front desk.
- Streamlined appointment scheduling for improved patient experience and reduced wait times.
- Assisted chiropractors with patient care, ensuring accurate documentation and treatment plans.
- Improved office organization by maintaining clean and well-stocked treatment rooms for daily use.
- Increased patient retention through exceptional customer service and follow-up communications.
- Enhanced patient satisfaction by providing efficient and friendly assistance at the front desk.
Receptionist
Infiniti Of Coral Gables
2023.08 - 2023.11
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
Hostess
Flanigan's Seafood Bar And Grill
2021.07 - 2021.10
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Education
High School Diploma -
Coral Gables Senior High School
Coral Gables, FL05.2024
Skills
- Patient information maintenance
- Appointment Scheduling
- Patient Flow Management
- Payment Collection
- Effective written and verbal communication
- Telephone Etiquette
- Microsoft Office Suite Familiarity
- Healthcare Compliance Understanding
- Data Entry Efficiency
- Scheduling Appointments Management
- Organizational Skills Development
- Time management mastery
- Medical office administration
Languages
Spanish
Native or Bilingual
Timeline
Chiropractic Assistant
LA POP
2024.02 - 2024.03
Receptionist
Infiniti Of Coral Gables
2023.08 - 2023.11
Hostess
Flanigan's Seafood Bar And Grill
2021.07 - 2021.10
High School Diploma -
Coral Gables Senior High School
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