Alejandra Valencia
San Antonio,TX
Summary
Administrative professional with expertise in process optimization and team collaboration, enhancing service delivery and workflow efficiency. Proficient in electronic documentation and customer support, ensuring accurate records and seamless communication. Strong skills in client coordination and time management, supporting clients through intake processes effectively.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Intake Specialist
IHC of Jackson County
Seymour, Indiana
01.2025 - 02.2025
- Coordinated intake appointments and managed scheduling for new clients.
- Assisted clients in completing necessary paperwork and documentation.
- Communicated effectively with team members to ensure smooth service delivery.
- Maintained accurate client records in electronic health systems.
- Provided support to clients during the intake process, addressing concerns promptly.
- Educated clients about available resources and programs offered by the organization.
- Answered and logged incoming inquiries via phone, fax and email.
Administrative Assistant
Rodriguez And Sons Automotive
Seymour, Indiana
10.2024 - 01.2025
- Managed daily office operations and maintained organized filing systems.
- Prepared and distributed internal communications and reports to team members.
- Provided customer support by responding to inquiries via phone and email.
- Utilized software tools to create documents, presentations, and spreadsheets efficiently.
- Collaborated with team members to streamline administrative processes and improve workflow.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
Quality Inspector
TRG
Seymour, Indiana
05.2021 - 11.2021
- Conducted visual inspections of products for defects and quality standards.
- Maintained a clean and organized inspection area for efficient workflow.
- Performed visual inspections of components for surface defects such as scratches, dents, burrs.
- Ensured that all safety procedures were followed while inspecting materials or products.
- Followed industry standards and manufacturer instructions to calibrate measurement tools.
- Recommended corrective actions to minimize rate of product defects.
Education
High School Diploma -
Seymour Senior Highschool
Seymour, IN06-2021
Skills
- Client coordination
- Clear communication
- Time management
- Team collaboration
- Customer service
- Electronic documentation
- Scheduling proficiency
- Appointment management
- Client intake
Certification
- OSHA 10 Hour Outreach Training Program - Construction 06/16/2025
- OSHA 30 Hour Outreach Training Program - Construction 07/17/2025
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Intake Specialist
IHC of Jackson County
01.2025 - 02.2025
Administrative Assistant
Rodriguez And Sons Automotive
10.2024 - 01.2025
Quality Inspector
TRG
05.2021 - 11.2021
High School Diploma -
Seymour Senior Highschool
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