Alejandra Vargas
Westcovina,CA
Summary
Dedicated individual successfully facilitates communication between people of different cultures and backgrounds. Brings wealth of knowledge and experience to organizations requiring interpretation and translation services. Committed to providing quality service and results.
Overview
17
17
years of professional experience
Work History
Property and Casualty Insurance Agent
Allstate Insurance
06.2022 - 03.2023
- Generated quotes and proposals for clients to match individual needs.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
- Negotiated contracts with clients to establish best coverage with lowest cost.
- Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
- Attended industry conferences to stay informed of latest products and trends.
- Provided comprehensive product knowledge and guidance to help clients on product selection.
- Followed up promptly with interested clients to close sales.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
Translator for Emergency room
Alhambra Hospital Medical Center
02.2006 - 03.2016
- Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
- Quickly responded to codes and cardiac monitor alarms.
- Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Continuously monitored patients and reported changes to head nurses and physicians.
- Worked with nurses to assess patients and prepare for tests and procedures.
- Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.
- Facilitated transfer of patients throughout medical facility and between departments.
- Liaised between nurses, physicians, patients and visitors.
- Supported patients and family members, actively listening to concerns and offering compassionate care.
- Disinfected tools, equipment and surfaces between patients.
- Answered patient inquiries and provided information about healthcare services.
- Took and recorded patients' vital signs, documenting in medical charts.
- Prepared and delivered meals to patients, assisting with feeding when necessary.
- Served as medical interpreter for patients and staff clinical encounters by delivering accurate, skilled interpretations to facilitate effective communications.
- Translated procedural information to facilitate understanding between doctors and patients.
- Followed ethical codes to protect confidentiality of patient medical information.
- Explained hospital policies and procedures to provide assistance to patients with limited English proficiency.
- Interpreted services to families during process of scheduling initial visit and coordination of ongoing treatment.
- Translated documents about treatment directions and helped non-English speaking patients fill out medical forms.
Emergency Room Unit Secretary
Alhambra Hospital Medical Center
02.2006 - 03.2016
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Prepared and processed patient referrals and transfer requests.
- Registered and verified patient records before triage with most up-to-date information.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Answered phone calls and messages for physicians and medical facility, scheduling appointments, and handling patient inquiries.
- Received and routed laboratory results to correct clinical staff members.
Education
State License For Casualty And Property Insurance - Insurance
Mike Russ
Mike Russ Remote Training05.2022
Associate of Science - Nursing
East Los Angeles College
Monterey Park, CA06.2008
Associate of Arts - Liberal Arts And General Studies
Rio Hondo College
Whittier, CA06.2003
Skills
- Spanish Interpreting
- Medical Terminology
- Consecutive Translation
- Cultural Insight
- Critical Thinking
- Reading Comprehension
- Clerical Support
- Driven
- Highly motivated
- Healthcare Interpreting
- Proofreading (Spanish)
- Revising/ editing (Spanish)
Timeline
Property and Casualty Insurance Agent
Allstate Insurance
06.2022 - 03.2023
Translator for Emergency room
Alhambra Hospital Medical Center
02.2006 - 03.2016
Emergency Room Unit Secretary
Alhambra Hospital Medical Center
02.2006 - 03.2016
State License For Casualty And Property Insurance - Insurance
Mike Russ
Associate of Science - Nursing
East Los Angeles College
Associate of Arts - Liberal Arts And General Studies
Rio Hondo College