Alejandra Vasquez
San Luis,AZ
Summary
Bilingual professional with one year in workforce development and 6 years in customer service. Fluent in English and Spanish, dedicated to helping individuals achieve their goals with empathy and support. A compassionate team player skilled in using digital tools to connect and empower clients.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Talent Engagement Specialist
Workforce Innovation and Opportunity Act (WIOA)
Yuma, AZ
04.2024 - Current
- Answer calls and send emails to job seekers, providing instructions to register for job search services
- Conduct in-person and virtual orientations for job seekers, sharing available resources and services within the One-Stop Career Center system
- Screen job seekers and connect them with appropriate community resources, providing referrals through the Client Referral System
- Schedule eligibility appointments amongst three WIOA Title IB service providers for possible enrollment opportunities
- Assist individuals in using online resources like Yuma County Library and My Career Advisor to create and enhance resumes, improving their employability
- Guide job seekers through the Arizona Job Connection registration process to start their job search, including reviewing the Eligible Training Provider List and scheduling Virtual appointments with DES Workforce Specialists
- Ensure accessibility for all individuals in accordance with ADA regulations, ensuring needs are met within the WIOA Career One-Stop Center framework
- Conduct outreach activities, including setting up resource table for Arizona@Work, sharing WIOA and core partner information and promoting available resources at the One-Stop Center
Receptionist
River Valley Estates Senior Living
Yuma, AZ
10.2023 - 03.2024
- Assisted marketing team in organizing community events to promote awareness of River Valley's services for seniors, ensuring community engagement and fostering positive relationships
- Managed incoming calls, transferring them to the appropriate staff members to ensure efficient communication and timely responses
- Maintained residents' medical records in compliance with HIPAA regulations, ensuring all necessary documentation was available for medical purposes and securing medical release forms
- Assisted Human Resources in maintaining accurate and up-to-date records for all staff, ensuring staff information was consistently accurate and compliant with company policies
Employment Services Office Assistant Intern
DES- Employment Services
Yuma, AZ
08.2023 - 10.2023
- Provided guidance and support to job seekers in submitting initial and weekly unemployment claims, directing them to appropriate online platforms navigating the application process, uploading and downloading necessary documentation
- Demonstrated strong communication and problem-solving skills while addressing inquiries and ensuring all job seekers received the assistance they needed
- Guide job seekers through the Arizona Job Connection registration process to start their job search, meet with DES Workforce Specialist
Professional Experience
Stay-at-Home Mom & Education Parent- Easter Seals
San Luis, AZ
04.2017 - 07.2023
- Actively participated in the Parenting Education Program with Easter Seals, supporting children's development and educational goals through homeschooling activities
- Designed and implemented age-appropriate learning activities to promote cognitive, emotional, and social development in children
- Engaged in community activities with other parents, providing mutual support and sharing resources to enhance the overall learning experience for both children and families
General Manager
Monaco Boutique
San Luis, AZ
08.2016 - 03.2017
- Managed day-to-day operations of the boutique, overseeing staff, inventory, and customer service to ensure smooth business functioning
- Led and motivated a team of employees, fostering a positive and productive work environment
- Developed and implemented strategies for sales growth
- Created marketing and promotional strategies that effectively attracted and retained clientele
Education
San Luis High School
San Luis, AZSkills
- Brand awareness
- Cross-functional coordination
- Problem-solving
- Decision-making
Certification
- Fingerprint Clearance Card
- CPR
- Microsoft Office
- Microsoft Excel
Languages
English
Spanish
Native or Bilingual
Timeline
Talent Engagement Specialist
Workforce Innovation and Opportunity Act (WIOA)
04.2024 - Current
Receptionist
River Valley Estates Senior Living
10.2023 - 03.2024
Employment Services Office Assistant Intern
DES- Employment Services
08.2023 - 10.2023
Professional Experience
Stay-at-Home Mom & Education Parent- Easter Seals
04.2017 - 07.2023
General Manager
Monaco Boutique
08.2016 - 03.2017
San Luis High School