Alejandra Vasquez
San Luis,AZ
Summary
Bilingual professional with one year in workforce development and 6 years in customer service. Fluent in English and Spanish, dedicated to helping individuals achieve their goals with empathy and support. A compassionate team player skilled in using digital tools to connect and empower clients.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Talent Engagement Specialist
Workforce Innovation and Opportunity Act (WIOA)
04.2024 - Current
- Answer calls and send emails to job seekers, providing instructions to register for job search services
- Conduct in-person and virtual orientations for job seekers, sharing available resources and services within the One-Stop Career Center system
- Screen job seekers and connect them with appropriate community resources, providing referrals through the Client Referral System
- Schedule eligibility appointments amongst three WIOA Title IB service providers for possible enrollment opportunities
- Assist individuals in using online resources like Yuma County Library and My Career Advisor to create and enhance resumes, improving their employability
- Guide job seekers through the Arizona Job Connection registration process to start their job search, including reviewing the Eligible Training Provider List and scheduling Virtual appointments with DES Workforce Specialists
- Ensure accessibility for all individuals in accordance with ADA regulations, ensuring needs are met within the WIOA Career One-Stop Center framework
- Conduct outreach activities, including setting up resource table for Arizona@Work, sharing WIOA and core partner information and promoting available resources at the One-Stop Center
Receptionist
River Valley Estates Senior Living
10.2023 - 03.2024
- Assisted marketing team in organizing community events to promote awareness of River Valley's services for seniors, ensuring community engagement and fostering positive relationships
- Managed incoming calls, transferring them to the appropriate staff members to ensure efficient communication and timely responses
- Maintained residents' medical records in compliance with HIPAA regulations, ensuring all necessary documentation was available for medical purposes and securing medical release forms
- Assisted Human Resources in maintaining accurate and up-to-date records for all staff, ensuring staff information was consistently accurate and compliant with company policies
Employment Services Office Assistant Intern
DES- Employment Services
08.2023 - 10.2023
- Provided guidance and support to job seekers in submitting initial and weekly unemployment claims, directing them to appropriate online platforms navigating the application process, uploading and downloading necessary documentation
- Demonstrated strong communication and problem-solving skills while addressing inquiries and ensuring all job seekers received the assistance they needed
- Guide job seekers through the Arizona Job Connection registration process to start their job search, meet with DES Workforce Specialist
Professional Experience
Stay-at-Home Mom & Education Parent- Easter Seals
04.2017 - 07.2023
- Actively participated in the Parenting Education Program with Easter Seals, supporting children's development and educational goals through homeschooling activities
- Designed and implemented age-appropriate learning activities to promote cognitive, emotional, and social development in children
- Engaged in community activities with other parents, providing mutual support and sharing resources to enhance the overall learning experience for both children and families
General Manager
Monaco Boutique
08.2016 - 03.2017
- Managed day-to-day operations of the boutique, overseeing staff, inventory, and customer service to ensure smooth business functioning
- Led and motivated a team of employees, fostering a positive and productive work environment
- Developed and implemented strategies for sales growth
- Created marketing and promotional strategies that effectively attracted and retained clientele
Education
San Luis High School
San Luis, AZSkills
- Brand awareness
- Cross-functional coordination
- Problem-solving
- Decision-making
Certification
- Fingerprint Clearance Card
- CPR
- Microsoft Office
- Microsoft Excel
Languages
English
Spanish
Native or Bilingual
Timeline
Talent Engagement Specialist
Workforce Innovation and Opportunity Act (WIOA)
04.2024 - Current
Receptionist
River Valley Estates Senior Living
10.2023 - 03.2024
Employment Services Office Assistant Intern
DES- Employment Services
08.2023 - 10.2023
Professional Experience
Stay-at-Home Mom & Education Parent- Easter Seals
04.2017 - 07.2023
General Manager
Monaco Boutique
08.2016 - 03.2017
San Luis High School
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