Alejandra Vera De Leon
Winter Garden,FL
Summary
Driven and results-oriented professional with extensive experience in customer service and sales, notably at Westgate Resorts. Excelled in environments requiring strong communication and upselling skills, achieving significant revenue growth. Demonstrated exceptional organizational abilities and stress tolerance, ensuring customer satisfaction and loyalty.
Offering excellent interpersonal skills and strong ability to learn quickly in banking environment. Brings readiness to acquire essential banking procedures and financial transaction handling, contributing to seamless customer experience. Ready to use and develop communication and problem-solving abilities in Bank clerk role.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Hooters Girl
Hooters of America, LLC
01.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Sales Representative
Westgate Resorts
10.2022 - 03.2024
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Beverage Cart Attendant
Celebration Golf Club
09.2019 - 10.2021
- Greeted guests with a friendly smile and offered to bring beverage orders while we discussed menu options.
- Responsible for keeping beverage cart filled with fresh products and selling those products to golfers on the course.
- Often the main cart driver that was called on to take care of large tournaments.
- Excelled at upselling customers and increasing beverage cart revenue
Education
Associate of Science - Natural Health
Florida College of Natural Health
Maitland, FL09-2019
High School Diploma -
Penn Foster High School
Scranton, PA05.2016
Skills
- Excellent customer service and sales skills
- Strong product knowledge
- Extremely organized
- Attention to detail
- Upselling skills
- Professionalism and courtesy
- Time management
- Patience and empathy
- Multitasking and organization
- Relationship building
- Clear communication
- Stress tolerance
Accomplishments
- Achieved the tittle of top trainer by completing trainings with the most effectiveness and success.
- Promoted to bartender in 2023
Certification
Hooters girl trainer certification
Bar certification
Bar trainer certification
Languages
Spanish
Native or Bilingual
Portuguese
Limited Working
Timeline
Sales Representative
Westgate Resorts
10.2022 - 03.2024
Hooters Girl
Hooters of America, LLC
01.2022 - Current
Beverage Cart Attendant
Celebration Golf Club
09.2019 - 10.2021
Associate of Science - Natural Health
Florida College of Natural Health
High School Diploma -
Penn Foster High School
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