ALEJANDRA VILLA
El Paso,TX
Summary
Detail-oriented and results-driven Accounts Payable Clerk with 5 years of experience in managing the timely and accurate processing of invoices and payments. Proficient in utilizing accounting software and systems to maintain organized records and reconcile vendor accounts. Skilled in communicating effectively with vendors and internal stakeholders to resolve discrepancies and ensure compliance with company policies and procedures. Skilled in greeting customers with warmth and professionalism, efficiently managing appointments, and ensuring seamless communication between customers, and providers. Known for fostering a welcoming atmosphere while prioritizing customers confidentiality and privacy. Dedicated to delivering outstanding customer service.
Overview
7
7
years of professional experience
Work History
Receptionist / Assistant
TIP TAX SOLUTIONS
02.2021 - Current
- Providing administrative assistance to tax professionals, including managing schedules, arranging appointments, and handling correspondence
- Inputting client information into the firm's database or tax preparation software, maintaining accurate records, and organizing client files for easy retrieval
- Assisting in the preparation of tax returns, including gathering supporting documents, organizing receipts, and inputting data into tax forms or software
- Ensuring that all client documents and files are properly filed and organized according to the firm's procedures
- Performing various other tasks as needed to support the efficient operation of the tax firm, such as maintaining office supplies, coordinating meetings, and assisting with special projects.
Accounts Payable Clerk
RIO VALLEY BIOFUELS
02.2018 - 02.2021
- Responsible for receiving and processing invoices from vendors and suppliers
- Enter invoice details into the company's accounting system or software accurately and in a timely manner
- Communicate with vendors regarding invoice discrepancies, payment inquiries, or other issues that arise during the payment process
- Reconcile vendor statements with accounts payable records to ensure that all invoices and payments are accounted for accurately
- Assist with closing out accounts payable ledgers, preparing accruals for outstanding invoices, and generating reports for management review.
Receptionist / Assistant
PENINSULA INFINITI
09.2016 - 01.2018
- Manage incoming calls, screening and directing them to the appropriate individuals or departments within the organization
- Schedule appointments and meetings for staff members, ensuring efficient use of time and resources
- Maintain various records, including visitor logs, appointment schedules, and contact databases
- Ensure that the reception area is clean, organized, and welcoming to visitors.
Education
Associates of Arts in Early Childhood Education -
Skyline College
Highschool Diploma -
Carlmont High School
Skills
- Communication Skills: Effective verbal and written communication skills are essential for interacting with customers, colleagues, and vendors This includes being able to convey information clearly, listen actively, and provide empathetic support to patients
- Customer Service: Providing excellent customer service is paramount in any role This involves being friendly, patient, and helpful when dealing with customers inquiries, scheduling appointments, and addressing their concerns
- Organizational Skills: Managing appointments, maintaining records, and coordinating with various departments require strong organizational abilities to ensure smooth operations within the office
- Multitasking: Often need to juggle multiple tasks simultaneously, such as answering phone calls, scheduling appointments, and assisting customers in person The ability to prioritize tasks and manage time effectively is crucial
- Teamwork And Collaboration: Being a team player who can collaborate effectively contributes to a positive work environment and ensures seamless coordination of customer care
- Problem-Solving Skills: The ability to handle unexpected situations, resolve customers concerns, and address scheduling conflicts requires strong problem-solving abilities
- Attention to Detail: Accuracy is critical when recording customer information, scheduling appointments, and handling financial transactions A keen eye for detail helps prevent errors that could impact customer care or billing processes
- Empathy and Compassion: Dealing with customers who may be anxious, in pain, or facing challenging circumstances requires empathy and compassion A caring demeanor can help customers feel supported and reassured during their interactions with the professional receptionist
Professional References
- Isaiah Ogoe
- Blanca Cohen, 916-303-0532
- Brenda Silva, 408-930-0004
Timeline
Receptionist / Assistant
TIP TAX SOLUTIONS
02.2021 - Current
Accounts Payable Clerk
RIO VALLEY BIOFUELS
02.2018 - 02.2021
Receptionist / Assistant
PENINSULA INFINITI
09.2016 - 01.2018
Associates of Arts in Early Childhood Education -
Skyline College
Highschool Diploma -
Carlmont High School
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