Summary
Overview
Work History
Education
Skills
Timeline
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ALEJANDRA VILLA

Tucson,AZ

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly motivated with the desire to take on new challenges.

Overview

2
2
years of professional experience

Work History

Phlebotomist

El Rio Health Center
Tucson, USA
10.2020 - 10.2022
  • Checked-in patients when they arrived at the front desk; obtained necessary paperwork from them prior to check-in process.
  • Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
  • Input medical and insurance information into database register patient and reorder lab test if required
  • Communicated with patients with compassion while keeping medical information private.
  • Escort patient to lab area
  • Identified patient before blood draw
  • Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment
  • Labeled blood vials with critical information like time of collection, date and patient name
  • Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum
  • Prepared and packaged specimens for courier transport
  • Maintained fully-stocked phlebotomy cart, carrier and station
  • Enforced infection control and sharps disposal procedures to protect patients, co-workers and self

Phlebotomy Extern

Banner University Medical Center/south
Tucson, USA
07.2020 - 08.2020
  • Identified patients using proper procedures prior to specimen collection
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures
  • Maintained fully-stocked phlebotomy cart, carrier and station

Education

Phlebotomy Certificate - Phlebotomy

Pima Medical Institute
Tucson, AZ
08.2020

GED -

Arizona Department of Education
Tucson, AZ
12.2019

Skills

  • Bilingual (English/Spanish)
  • Attentive to detail
  • Able to multitask
  • Organized
  • Teamwork skills
  • Electronic Medical Record Software experience with Epic and Nextgen
  • Great customer service
  • Cultural awareness

Timeline

Phlebotomist

El Rio Health Center
10.2020 - 10.2022

Phlebotomy Extern

Banner University Medical Center/south
07.2020 - 08.2020

Phlebotomy Certificate - Phlebotomy

Pima Medical Institute

GED -

Arizona Department of Education
ALEJANDRA VILLA