Alejandra Willoughby
Camby,IN
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty. Enthusiastic professional eager to contribute to business success. Experience providing quality work to exceed expectations. Brings reliability combined with focus on customer satisfaction and teamwork.
Overview
6
6
years of professional experience
Work History
Crew Member
McDonald's
Indianapoils, IN
02.2022 - Current
- Adhered to health department regulations regarding food handling procedures.
- Resolved customer complaints in a professional manner.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Maintained an organized work area to ensure efficient operations.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Welcomed and thanked guests to demonstrate appreciation for patronage.
Babysitter
Family Members
Indianapolis, IN
08.2018 - 01.2022
- Tailoring activities based on the individual needs of each child under care.
- Engaging in age-appropriate activities like reading stories or playing games.
- Providing a safe environment for children to explore their curiosity and creativity.
- Maintaining a positive attitude while being patient and understanding with the children.
- Using problem-solving skills to anticipate potential issues before they arise.
- Creating an atmosphere of fun that allows for occasional rule-bending within reason.
- Assisting with meals, snacks, and bedtime routines for the children.
- Greeting parents upon arrival home from work and providing updates on the day's events.
- Administering medication when needed according to parent instructions.
- Enforced rules to teach good manners and maintain safe environment.
Education
High School Diploma -
K12
Indianapolis, IN05-2025
Skills
- Health Code Compliance
- Menu Memorization
- Customer Engagement
- Beverage Preparation
- Customer Service
- Drive-Thru Operations
- Initiative and Self-Motivation
Timeline
Crew Member
McDonald's
02.2022 - Current
Babysitter
Family Members
08.2018 - 01.2022
High School Diploma -
K12