Summary
Overview
Work History
Skills
References
Timeline
Generic

Alejandra Yanez

Calexico,California

Summary

Detail-oriented Assistant Manager offers more than 3-year progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking and decision-making skills.

Overview

16
16
years of professional experience

Work History

Assistant Manager

United Fashions of Texas
Calexico
05.2020 - Current
  • Developed a system for tracking inventory and ordering supplies as needed.
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Monitored employee attendance records, timekeeping, and payroll information.
  • Managed customer service inquiries and complaints in a timely manner.
  • Communicated regularly with customers to gain insights into their needs.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Delegated tasks to team members based upon skill level and to achieve organizational goals.

Receptionist

Holiday Inn Express Calexico
Calexico, California
06.2015 - 08.2017
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Ensured that all necessary forms were completed accurately prior to submitting them for processing.
  • Scheduled and confirmed reservations for clients.

Cashier/Customer Service Representative

Jack in the Box
El Centro, CA
08.2011 - 07.2012
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Accepted cash and credit card payments, issued receipts and provided change.

IHSS Care Provider

Imperial County In-Home Supportive Services
Calexico, California
03.2008 - 11.2009
  • Maintained a clean, safe environment for clients in their homes.
  • Performed light housekeeping duties such as laundry and meal preparation.
  • Monitored medication schedules and administered medications as needed.
  • Recorded client progress notes on a regular basis.
  • Administered specialized treatments as prescribed by physician or other healthcare professional.

Skills

  • Task Delegation
  • Sales monitoring
  • Operations Management
  • Marketing knowledge
  • Retail Operations
  • Team motivation
  • Sales Reporting
  • Customer Relations
  • Sales Strategies
  • Staff Supervision
  • Google Drive
  • Retail Operations Management
  • Money Handling

References

Luis Venegas

RN

(760) 877-2262

Josie Cital

(760) 791-8275

Timeline

Assistant Manager

United Fashions of Texas
05.2020 - Current

Receptionist

Holiday Inn Express Calexico
06.2015 - 08.2017

Cashier/Customer Service Representative

Jack in the Box
08.2011 - 07.2012

IHSS Care Provider

Imperial County In-Home Supportive Services
03.2008 - 11.2009

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Alejandra Yanez