Alejandra Zabala
Spring,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
HR Assistant
Land & Sea L.L.C
Conroe, TX
11.2022 - Current
- Assisted in the recruitment and interviewing process by scheduling interviews, coordinating pre-employment testing, and providing administrative support to hiring managers.
- Compiled employee records such as personal information, attendance, benefits, performance reviews, and terminations.
- Organized and maintained personnel records including new hire paperwork and changes to employment status.
- Processed payroll data including hours worked, overtime approval, vacation time tracking, garnishments and deductions.
- Coordinated with department heads to ensure compliance with company policies and procedures.
- Managed employee onboarding program for new hires ensuring completion of all required documents.
- Ensured that employees received proper training on safety regulations and other relevant information necessary for their job duties.
- Assisted in the development of company policies regarding wages, working conditions and equal opportunity employment.
- Administered employee benefit programs such as health insurance plans and retirement savings accounts.
- Prepared reports on staff movement within the organization including transfers, promotions and terminations.
Data Entry Clerk/Assistant Inventory Manager
Land & Sea L.L.C
Conroe, TX
11.2022 - Current
- Utilized specialized software applications related to the job role.
- Collaborated with other departments to resolve issues regarding incorrect data entries.
- Maintained confidentiality of sensitive information entered into the system.
- Reviewed existing information for accuracy and made necessary corrections.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Created spreadsheets to track data entries.
- Operated various office equipment such as scanners, printers. when required.
- Compiled reports based on gathered information.
- Updated existing records with new or revised information as needed.
- Checked source documents against entered data to ensure accuracy.
- Identified discrepancies between source documents and entered data.
- Scanned documents into appropriate databases for storage purposes.
- Assisted colleagues with resolving any issues related to data entry operations.
- Provided support to management staff in regards to data entry processes.
- Researched requested information using available resources when necessary.
Medical Sales Representative
Sanofi Pasteur
Bogota, Bogota
02.2020 - 11.2022
- Developed and implemented sales strategies to increase market share in assigned territory.
- Hosted product demonstrations, lunch-and-learns, and other educational events for medical personnel.
- Monitored competitor activities and pricing to ensure competitive edge.
- Cultivated relationships with key decision makers at hospitals, clinics, and private practices.
- Prepared detailed reports on customer interactions, market trends, and competitive analysis.
- Established strong relationships with physicians through regular visits to discuss products and services.
- Actively sought out new opportunities for business development within the medical community.
- Presented clinical data regarding products to customers in order to secure sales orders.
- Collaborated with marketing team to design promotional materials that highlight product advantages over competitors' offerings.
- Investigated customer complaints regarding products or services and proposed solutions.
- Utilized CRM software systems for tracking leads, managing accounts, and generating reports.
Community Manager
Direction De Impuestos Y Aduanas Nationals
Bogota, Bogota
03.2018 - 02.2020
- Developed and implemented strategies to increase community engagement.
- Responded to customer inquiries in a timely manner.
- Analyzed user feedback and identified areas of improvement.
- Collaborated with other departments to ensure customer satisfaction.
- Created content for social media platforms to engage the community.
- Organized online events and webinars to promote products and services.
- Maintained relationships with influencers in the industry.
- Monitored online conversations and provided constructive feedback.
- Researched new trends in the digital space and adapted accordingly.
- Provided support for technical issues related to product usage.
- Gathered data on customer behavior for insights into marketing campaigns.
- Managed multiple projects simultaneously, ensuring deadlines are met.
- Optimized existing processes through automation or improved workflow.
Education
Master of Arts - Social Communications
Politecnico Gran Colombiano
Bogota, Colombia11-2014
Skills
- File Maintenance
- Payroll Administration
- Recruitment Management
- Benefits Administration
- Exit Interviews
- Interview scheduling
- Meeting Preparation
- Background Checks
- HR policies
- Office Administration
- Microsoft Office and Docusign
- Employee Onboarding
- Labor agreements
Certification
- Photoshop
- Illustrator
- Quickbooks
- Genius
- Time Express
- Microsoft Office
- Adobe
Languages
English
Limited
Spanish
Native/ Bilingual
Accomplishments
- Bogota State-Wide Recognition by Tax Laws
References
References available upon request.
Timeline
HR Assistant
Land & Sea L.L.C
11.2022 - Current
Data Entry Clerk/Assistant Inventory Manager
Land & Sea L.L.C
11.2022 - Current
Medical Sales Representative
Sanofi Pasteur
02.2020 - 11.2022
Community Manager
Direction De Impuestos Y Aduanas Nationals
03.2018 - 02.2020
Master of Arts - Social Communications
Politecnico Gran Colombiano
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