Summary
Overview
Work History
Education
Skills
Timeline
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Alejandra (Alex) Martinez

Sacramento,CA

Summary

Effective communicator who quickly masters new roles to achieve positive results. Excellent client relations and customer service. Articulate and driven to succeed with professional attitude and work ethics. Highly motivated and goal driven. A position with a company where my talents of expertise, accuracy, and professionalism experience may be used.

Overview

6
6
years of professional experience

Work History

Office Assistant

WOW Commercial Maintenance
08.2022 - Current
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Expedited document processing with accurate data entry and timely filing.
  • Strengthened office organization by implementing new filing systems and digital record-keeping practices.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Client relations

Game Master

Exit Strategy Games
05.2024 - 09.2024
  • Explained company policies, game rules and safety requirements.
  • Kept game and party rooms clean and neat for next guests.
  • Communicated clearly and on-time to share clues and direct game actions.
  • Watched guests closely to maintain current understanding of gameplay.
  • Boosted customer satisfaction by effectively addressing and resolving in-game issues and disputes.
  • Collaborated with other Game Masters to maintain consistent rule enforcement across all servers.
  • Enhanced player experience by creating immersive storylines and engaging game content.
  • Managed events to increase player participation and retention rates within the gaming community.

Theatre Technician, Head of House

Sheldon Theatreworks
  • Greeted audience members, ensuring they felt welcome.
  • Assisted in event preparations, ensuring efficient operations during performances or special events.
  • Managed crowd control effectively, ensuring timely seating and minimizing disruptions.
  • Provided exceptional guest service, answering questions about the venue and directing patrons to their seats.
  • Handled emergency situations calmly, following established protocols to ensure patron safety.
  • Contributed to positive team dynamics, working closely with coworkers to create a welcoming atmosphere for guests.
  • Supported box office staff by distributing tickets and programs as needed, streamlining entry processes for patrons.
  • Improved venue accessibility by offering assistance to patrons with disabilities or mobility challenges.
  • Contributed positively to audience engagement through proactive interaction with attendees before shows started.

Office Assistant

Paragon Commercial Building Maintenance
01.2019 - 08.2022
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Expedited document processing with accurate data entry and timely filing.
  • Strengthened office organization by implementing new filing systems and digital record-keeping practices.
  • Completed clerical tasks such as filing, copying, and distributing mail.

Education

High School Diploma -

Sheldon High School
05.2023

Skills

  • Customer service
  • Resourceful
  • Efficient time management
  • Professional and Mature
  • Improvisational thinking
  • Compassionate communication

Timeline

Game Master

Exit Strategy Games
05.2024 - 09.2024

Office Assistant

WOW Commercial Maintenance
08.2022 - Current

Office Assistant

Paragon Commercial Building Maintenance
01.2019 - 08.2022

Theatre Technician, Head of House

Sheldon Theatreworks

High School Diploma -

Sheldon High School

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Alejandra (Alex) Martinez