Alejandra R. Alvarez
Missouri City,TX
Summary
I have a strong background in office management, administration, training, development of employees, and customer service. In the past 32 years I have worked for various physicians and medical physicalities. My strongest asset is the ability to lead and handle escalated issues without supervision. I hold my work ethic and professionalism to my highest priority.
Overview
31
31
years of professional experience
Work History
Medical Assistant
Plaza OB-GYN (713)-522-3333
08.2023 - 08.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Office Manager
Women's Center of Houston
06.2005 - 07.2022
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
Medical Assistant
Obsterical Gynecology Associates
04.2001 - 09.2004
- Scheduled patients, verified insurance, daily billing claims, worked review 60-90. Worked several payers claim denials for high dollar claims. Filling and pulling patients charts.
Front Office Manager
AALTO Women's Center
06.1997 - 04.2001
- Daily front office duties, answering phone calls, scheduled patients, verifying insurance, collecting copays, and getting pre-certs and authorization office procedures.
Front Office Manager
AARON Women's Clinic
07.1993 - 06.1996
- Answered multi-phone lines, scheduling, verified insurance and copay. Prepaid all charts and daily front office.
Education
GED -
High School
04.1994
Skills
Microsoft Word, Excel, Powerpoint, fillingand organizing data entry and costumer service
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Plaza OB-GYN (713)-522-3333
08.2023 - 08.2024
Office Manager
Women's Center of Houston
06.2005 - 07.2022
Medical Assistant
Obsterical Gynecology Associates
04.2001 - 09.2004
Front Office Manager
AALTO Women's Center
06.1997 - 04.2001
Front Office Manager
AARON Women's Clinic
07.1993 - 06.1996
GED -
High School
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