Alejandra Y Candia
El Paso,TX
Summary
Enthusiastic marketing project manager adept at working with colleagues and customers of all backgrounds. Team builder and clear communicator with strong problem solving and planning skills.
Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Overview
12
12
years of professional experience
Work History
Marketing Project Manager
Pizza Properties, Inc.
12.2021 - Current
- Evaluated the success of various marketing initiatives; made data-driven recommendations for continuous improvement.
- Ensured seamless collaboration and efficient project execution.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
- Coordinated with design teams to develop high-quality creative assets.
- Reported data to validate and demonstrate success of marketing campaigns.
Executive Assistant
Pizza Properties, Inc.
11.2017 - Current
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Organized and coordinated conferences and monthly meetings.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
- Updated and maintained confidential databases and records.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Volunteered to help with special projects of varying degrees of complexity.
- Screened personal and business calls and directed to appropriate party.
- Used QuickBooks to produce monthly invoices, reports, and other deliverables.
Regional Office Administrator
Tuff Shed Storage Buildings
01.2013 - 10.2017
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties, sales and administrative tasks.
- Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Education
MBA - Business Management
Western New Mexico University
Silver City, NM12.2017
BBA - Business Administration And Management
Western New Mexico University
Silver City, NM12.2014
Skills
- Vendor Relations
- Partnership Development
- Teamwork and Collaboration
- Attention to Detail
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Task Prioritization
Timeline
Marketing Project Manager
Pizza Properties, Inc.
12.2021 - Current
Executive Assistant
Pizza Properties, Inc.
11.2017 - Current
Regional Office Administrator
Tuff Shed Storage Buildings
01.2013 - 10.2017
MBA - Business Management
Western New Mexico University
BBA - Business Administration And Management
Western New Mexico University
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