Alejandrina Magana
Lancaster,CA
Summary
Talented professional property manager with top level skills in customer service, raising occupancy rates, securing long term tenants. Brings 14 years of valuable leadership and hands on experience in the multifamily industry. Dependable worker equipped for fast paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basis, improves process and increases customer satisfaction.
Overview
14
14
years of professional experience
Work History
Community Manager
Solari Enterprises Inc.
Orange, CA
12.2022 - Current
- Completed frequent, routine inspections of units and property
- Manage resident issues with the help of strong communication skills, policy expertise and knowledge of fair housing laws.
- Facilitated timely collection of all rent, late fee, and utility payments. Prepare pay or quit notices.
- Generated delinquency and vacancy reports to address past due accounts and foster total occupancy. Maintain strong advertising in social media platforms
- Complete annual recertification timely. Complete file audits and reviews.
- Build strong relationships with supportive housing agencies and partners
Property Manager
AMCLLC
Lancaster, CA
12.2019 - 12.2022
- Worked with leasing agents to market vacancies and keep occupancy rates high.
- Advertised community on social media platforms, online apartment search website.
- Contacted tenant leads to pre-qualify and provide general information about management policies.
- Increased occupancy from 85% to 97%.
- Conducted annual recertifications appointments to stay in compliance with property programs.
- Negotiated favorable contracts with clients, tenants and vendors to consistently meet financial targets.
- Scheduled preventative maintenance with contracted vendors.
- Responsible to review all invoices and employee time cards for accuracy before submitting for payment.
- Analyzed and evaluated monthly and quarterly financial statements.
- Assessed property every month, compile information and wrote reports regarding findings to regional supervisor and owners.
Property Manager
Ironwood Management
Woodland Hills, CA
10.2012 - 12.2019
- Completed frequent, routine inspections of buildings, facilities and equipment to identify repair needs.
- Manage evictions issues with the help of strong communication skills, policy expertise and knowledge of fair housing laws.
- Issued eviction, 3-day, and lock-out notices, and filed evictions according to established time requirements.
- Facilitated timely collection of all rent, late fee, and utility payments.
- Generated delinquency and vacancy reports to address past due accounts and foster total occupancy.
- Attracted new residents with fresh and creative promotions targeted to attract desired individuals and families.
- Monitored work orders for maintenance needs and executed 48 hrs follow-ups to verify completion.
Education
High School Diploma -
Huntington Park High school
Huntington Park, CA06.2005
Skills
- Assisted in property marketing and promotion activities
- Monitored work orders for timely completion
- Supported leasing operations for effective tenant placement
- Utilized Yardi, Excel, and Microsoft tools for property management
- Facilitated payment collection processes
- Prepared eviction notices in accordance with tenant eviction laws
- Engaged in networking to enhance marketing and advertising efforts
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Community Manager
Solari Enterprises Inc.
12.2022 - Current
Property Manager
AMCLLC
12.2019 - 12.2022
Property Manager
Ironwood Management
10.2012 - 12.2019
High School Diploma -
Huntington Park High school