Alejandro Andrade-Ortiz
Las Vegas
Summary
Hardworking and customer-focused retail associate with strong skills in customer service, sales, inventory control, and product knowledge. Known for being dependable, fast-learning, and approachable, I consistently went above and beyond to assist customers, resolve issues, and contribute to a smooth store operation. I thrive in team environments, remain calm under pressure, and take pride in keeping things organized and efficient.
Now seeking to bring my experience and strong work ethic to a more dynamic and growth-oriented retail position—ideally with a company that values initiative, teamwork, and customer satisfaction. I am eager to take on new responsibilities, learn from experienced teams, and continue building a long-term career in retail or customer service.
Overview
2
2
years of professional experience
Work History
Sales Associate
AutoZone
10.2023 - Current
- Provided knowledgeable and friendly service to customers, helping them find the right automotive parts and products.
- Operated POS system for purchases, returns, and exchanges, ensuring accuracy and efficiency.
- Assisted with inventory stocking, merchandising, and daily restock to maintain organized and full shelves.
- Maintained a clean, safe, and welcoming store environment.
- Supported team members and collaborated with management to meet sales goals and improve customer satisfaction.
- Built strong product knowledge in automotive systems and tools.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
- Solved customer challenges by offering relevant products and services.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
High School Diploma -
Sunrise Mountain High School
Las Vegas, NV05-2025
Skills
- Customer Service & Sales Support
- Inventory Management & Stocking
- Point of Sale (POS) Systems
- Team Collaboration
- Cash Handling & Transactions
- Automotive Product Knowledge
- Strong Work Ethic & Punctuality
- Fast Learner & Adaptable
- Problem-solving skills
- Time management
- Multi-tasking strength
- Reliable and punctual
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
AutoZone
10.2023 - Current
High School Diploma -
Sunrise Mountain High School
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