Results-driven banking professional with a strong background in client-focused financial services. Experienced in delivering personalized financial advice, driving customer retention, and fostering lasting relationships. Adept at financial analysis, customer engagement, and problem resolution. Recognized for adaptability, collaboration, and leadership in dynamic environments.
Assisted clients with self-service banking solutions and processed transactions. Built relationships to understand financial needs and connect clients with tailored solutions. Ensured compliance with bank policies while delivering excellent service. Managed appointments, outbound calls, and financial center traffic to enhance client engagement.
Managed the processing of shipments by verifying the accuracy of delivered items against purchase orders and invoices. Built and maintained strong relationships with vendors and suppliers, negotiating favorable terms to optimize store operations and enhance customer satisfaction. Conducted regular inventory audits to ensure accurate stock levels, minimize discrepancies, and prevent loss or theft.