Alejandro Azuaje
West Palm Beach,FL
Summary
Accomplished Manager with a track record of enhancing customer satisfaction at Movies at Wellington through effective leadership and problem resolution. Skilled in coordination and stock management, I excel in building rapport and fostering positive environments. Demonstrated success in implementing strategies that significantly improve client loyalty and service delivery.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Publix Grocery Store
Lake Worth, FL
05.2023 - 06.2024
- Determined accurate prices for customer services, consistently searching for deals and best prices.
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Customer Service Assistance
Marshalls & HomeGoods
Royal Palm Beach, FL
06.2022 - 04.2023
- Collaborated with sales team members to stay current on inventory levels and resolve item issues.
- Presented existing and prospective customers with valuable service or product information to aid in decision-making.
- Developed relationships with repeat customers by recognizing individual preferences when possible.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Manager
Movies at Wellington
Wellington, FL
04.2020 - 07.2022
- Assigned work and monitored performance of project personnel.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Conducted performance reviews for team members.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
Education
High School Diploma -
Palm Beach Central HS And Florida Virtual
West Palm Beach, FL08-2023
Skills
- Positive and professional
- Building rapport
- Store maintenance
- Coordination
- Stock management
Languages
Spanish
Limited
Accomplishments
- Second Master in TAE kWON DO.
Timeline
Customer Service Representative
Publix Grocery Store
05.2023 - 06.2024
Customer Service Assistance
Marshalls & HomeGoods
06.2022 - 04.2023
Manager
Movies at Wellington
04.2020 - 07.2022
High School Diploma -
Palm Beach Central HS And Florida Virtual