
Dedicated food and beverage professional with extensive experience in high-volume restaurant operations and guest service. Skilled in multitasking and effective communication, ensuring attentive service in fast-paced environments. Proven expertise in front- and back-of-house operations, committed to enhancing guest experiences and driving team success.
• Processed customer orders and handled cash and card payments accurately using POS system, ensuring seamless transactions.
• Coordinated delivery of completed food orders to guests, maintaining accuracy and timeliness to support high customer satisfaction.
• Communicated with kitchen and front-of-house team members to coordinate orders during high-volume periods. • Maintained clean and organized front-of-house and service areas.
• Led kitchen operations during high-volume shifts, maintaining food quality and safety while delivering efficient service.
• Supported front-of-house operations, including serving guests on the line and operating the cash register.
• Process cash and card transactions accurately using POS systems.
• Delivered friendly customer service during accurate processing of cash and card transactions.
• Responded to customer inquiries while ensuring store environment remained organized and welcoming.
• Took food and beverage orders accurately and communicated requests to the kitchen. • Served meals while actively monitoring guest satisfaction, ensuring timely resolution of any issues.
• Processed cash and card transactions accurately.
• Maintained clean and organized dining and service areas.