Kept aisles neat and organized including sweeping floors where necessary.
Organized carts in bay after returning from parking lot.
Retrieved carts from docking areas in retail parking lots.
Assisted customers with loading their purchases into their vehicles.
Retrieved shopping carts from parking lots and other areas of the store premises.
Pushed carts from store entrance to designated areas in the store.
Inspected carts for damages or broken parts and reported them to supervisor.
Maintained cart corrals ensuring all carts are present at all times.
Organized and arranged merchandise on shelves, racks, and displays.
Followed company policies related to health and safety regulations at all times.
Provided assistance to customers by answering questions about products or services available in the store.
Security and Protection Agent
Melia Hotels International
Varadero, Matanzas
08.2017 - 11.2020
Monitored CCTV systems for any signs of criminal activity or potential breaches in security.
Investigated incidents of theft, vandalism, sabotage, and terrorism as necessary.
Ensured compliance with applicable laws and regulations related to protection services.
Identified, tracked, and reported on threats to personnel safety and property damage.
Implemented procedures for responding quickly and effectively to emergencies.
Coordinated emergency response teams during crisis situations.
Developed standard operating procedures for security protocols.
Inspected premises regularly for signs of criminal activity or suspicious behavior.
Developed and maintained relationships with key stakeholders to ensure the safety of personnel.
Performed risk assessments of buildings, facilities, and other locations to identify vulnerabilities.
Analyzed crime trends in order to develop preventative strategies and countermeasures against future threats.
Watched for customer and employee theft, identifying shoplifters and signs of dishonesty.
Prepared security reports to document and log theft, accidents and safety violations.
Patrolled perimeter of property to observe and identify potential security risks and undesirable conditions
Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
Investigated complaints and concerns to remedy unsafe situations.
Identified and reported security threats, reducing unsafe conditions or hazards.
Responded calmly and promptly to emergency conditions, safety hazards, and threats to life or property.
Escorted undesirable persons off property to minimize security violations.
Completed security forms to document losses of property or personal injury.
Monitored employees entering and leaving property, inspecting parcels or packages.
Responded to emergencies to mitigate safety hazards, fires and threats to life or property.
Responded to crowd control situations to maintain safe environment.
Furnished insights and collaborated with leadership to develop loss prevention policies and initiatives.
Calculated response to detected theft attempts on basis of age and behavior of suspected perpetrator, erring on side of caution to insulate company from liability.
Maintained high levels of alertness throughout shifts.
Provided friendly and professional assistance to employees, visitors and customers.
Monitored building and property entrances and exits to detect intrusions and protect assets.
Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Warned violators of rule infractions and escorted unauthorized persons off premises.
Identified client needs and worked closely with risk management personnel to ascertain appropriate solutions.
Deterred criminal activity, vandalism and general misconduct by providing expert and highly visible security presence at [Type] facilities.
Construction Assistant
Resa Caribe
Colon, Matanzas
01.2011 - 10.2015
Listened to directions and executed tasks accurately to prepare materials, perform work, and clean up sites at conclusion of jobs.
Performed demolition activities, such as removing walls or tearing out flooring.
Moved supplies and tools to site areas to keep work moving smoothly.
Operated equipment and tools safely to carry out efficient project work.
Organized construction equipment and supplies for job sites.
Provided administrative support to the project manager as needed.
Assisted with the installation of drywall and other building materials.
Supervised subcontractors during on-site work hours.
Monitored progress of projects and reported any issues to management.
Followed documentation and reporting requirements for project activities, safety concerns and incidents.
Assisted in developing strategies for efficient completion of projects.
Read blueprints and schematics for each project to develop understanding of job requirements.