Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alejandro Becerra

Port Chester,United States

Overview

9
9
years of professional experience

Work History

Sales Associate

Guitar Center
08.2022 - 02.2023
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to build rapport and loyalty.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Built relationships with customers to encourage repeat business.

Music Teacher/Front Desk

School of Rock Mamaroneck
06.2018 - 08.2022
  • Planned and executed targeted lesson plans to instruct on music theory, music history, and performance etiquette.
  • Familiarized students with basic concepts of music such as notes, tempo, symphony, beats, compositions, and chords.
  • Mentored struggling students with individualized approach to enhance learning.
  • Incorporated creative activities into lessons to engage students and spark interest in music.
  • Attended concerts and performances to support students and arts community.
  • Used technology in classrooms to integrate technology and multimedia tools into art lessons and enhance student learning.
  • Attended department meetings and collaborated with other fine arts teachers.

Barista

Starbucks, Barista
08.2016 - 05.2018
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Maintained regular and consistent attendance and punctuality.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Controlled line and crowd with quick, efficient service.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Used POS system to accurately enter orders and process payments.

Busser/Waitstaff

Beach Point Country Club
06.2014 - 02.2018
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Trained new staff in bussing and cleaning procedures.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collaborated with other dining room and bar staff to facilitate efficient service.

Education

Bachelor of Arts - Music: Studio Production

SUNY, Purchase
Purchase, NY
05-2018

Skills

  • Promotional support
  • Order processing
  • Retail loss prevention
  • Excellent people skills
  • Guest relations

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Sales Associate

Guitar Center
08.2022 - 02.2023

Music Teacher/Front Desk

School of Rock Mamaroneck
06.2018 - 08.2022

Barista

Starbucks, Barista
08.2016 - 05.2018

Busser/Waitstaff

Beach Point Country Club
06.2014 - 02.2018

Bachelor of Arts - Music: Studio Production

SUNY, Purchase

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Alejandro Becerra