Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ALEJANDRO CARRENO-CONTRERAS

Los Angeles,CA

Summary

A Results-driven and dependable professional with a proven track record in customer service and safety operations. Recognized for punctuality, adaptability, and strong problem-solving skills, I excel in engaging with clients, anticipating needs, and maintaining high standards in dynamic environments. Fluent in English and Spanish, I bring exceptional communication, situational awareness, and teamwork abilities. Committed to integrity, continuous growth, and contributing meaningfully to organizational success.

Overview

6
6
years of professional experience
6
6
years of post-secondary education

Work History

General Merchandiser/Barista

Target
08.2021 - 10.2022
  • Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
  • Pushed and stocked product in multiple departments and consistently met time targets.
  • Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
  • Maintained a safe shopping environment by adhering to company guidelines regarding cleanliness, health, and safety standards.
  • Communicated effectively with colleagues at all levels of the organization, fostering teamwork and promoting a positive work atmosphere.

SAFETY AMBASSADOR

UCLA Housing & Hospitality Services
11.2022 - 05.2025
  • Conducted routine perimeter checks and patrolled residential halls to identify and address potential security risks or policy violations.
  • Provided exceptional customer service by assisting residents and visitors with inquiries, access control, and emergency response protocols.
  • Monitored building access points, verified identification, and enforced housing regulations to uphold safety and security standards.
  • Maintained comprehensive daily shift reports, documenting incidents, safety observations, and resident interactions for administrative review.
  • Collaborated with UCLA Housing staff, campus security, and emergency personnel to respond promptly to incidents and ensure a coordinated safety and crisis management approach.
  • Maintained accurate records of all incidents and near-misses, providing critical information for ongoing improvement efforts.
  • Improved workplace safety by conducting regular inspections and identifying potential hazards.

Cashier/General Merchandiser/Produce Associate

Smart And Final
08.2022 - 10.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.
  • Stocked fruits and vegetables and removed old or poor quality products.
  • Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.

Apprentice

Juan & Bros Construction
04.2020 - 08.2021
  • Selected the best tools and methods for cleaning, including deep cleaning, dusting, wood floor polishing, steam cleaning, vacuuming, mopping, carpet cleaning, window treatment, furniture cleaning, and upholstery cleaning.
  • Ensured preparing the area, delivering materials, using machines and tools, helping specialized workers, and cleaning the site when the job is ready.
  • Worked under guidance of experienced professionals to learn trade best practices and techniques.
  • Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
  • Learned wide range of simple and complex techniques from on-the-job training.
  • Observed experienced professionals in action, gaining valuable insights into best practices within the field.

BARISTA

THE COFFEE BEAN & TEA LEAF
06.2019 - 04.2020
  • Welcomed customers, read menus with specials or new items, answered questions, and accepted orders and payments
  • Sold coffee, tea blends, and brewing equipment, highlighting the differences between items and educating customers about brewing methods.
  • Maintained a clean and sanitized workstation and complied with health and safety guidelines.
  • Spoke to and interacted with new and regular customers.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

Education

No Degree - Administration of Justice

SANTA MONICA COLLEGE
Santa Monica, CA
06.2019 - Current

HIGH SCHOOL DIPLOMA -

SANTEE EDUCATION COMPLEX
06.2019

Skills

  • Customer service
  • Engaging with customers
  • Understanding customer needs
  • Delivering high-quality service
  • Adaptability
  • Flexible hours
  • Hazard identification
  • Slips, trips, and falls prevention
  • Safety training delivery
  • Electrical safety
  • Health and safety regulations
  • Incident reporting
  • Problem-solving
  • Teamwork and collaboration
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Critical thinking
  • Excellent communication
  • Adaptability and flexibility

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

SAFETY AMBASSADOR

UCLA Housing & Hospitality Services
11.2022 - 05.2025

Cashier/General Merchandiser/Produce Associate

Smart And Final
08.2022 - 10.2022

General Merchandiser/Barista

Target
08.2021 - 10.2022

Apprentice

Juan & Bros Construction
04.2020 - 08.2021

No Degree - Administration of Justice

SANTA MONICA COLLEGE
06.2019 - Current

BARISTA

THE COFFEE BEAN & TEA LEAF
06.2019 - 04.2020

HIGH SCHOOL DIPLOMA -

SANTEE EDUCATION COMPLEX

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ALEJANDRO CARRENO-CONTRERAS