ALEJANDRO CARRERA
Commerce City,CO
Summary
Organized and dependable professional with experience supporting structured, high-responsibility environments, including work in a halfway house setting. Skilled in recordkeeping, task management, and assisting individuals with professionalism and empathy. Proven ability to follow procedures, maintain confidentiality, and work independently or as part of a team. Quick to learn new systems, with a strong focus on organization, accuracy, and creating a calm, welcoming environment.
Overview
7
7
years of professional experience
Work History
Community Corrections Specialist
ICCS Adams
07.2025 - Current
- Conduct hourly room checks, headcounts, and safety inspections; report any violations or incidents in detailed shift logs
- Use de-escalation techniques to handle conflicts calmly and maintain a safe environment for residents and staff
- Assist residents with goal setting, appointment reminders, and resource navigation (e.g., employment, recovery programs)
- Collaborate with case managers to report behavioral concerns or progress
- Maintain confidentiality and model respectful, consistent boundaries with all residents
Shift Manager
Mad Greens
11.2020 - 06.2025
- Addressed customer complaints and resolved conflicts.
- Prepared and submitted daily reports to management.
- Oversaw daily operations while managing multiple projects simultaneously.
- Provided guidance and support to shift teams, ensuring all tasks were completed on time and efficiently.
- Taught newly hired team members and shift managers business policies and procedures.
- Created staff teams and delegated work tasks to increase productivity.
Delivery Driver
Marquez Brothers
02.2019 - 08.2020
- Successfully unloaded, sorted and counted incoming merchandise from trucks.
- Provided friendly and professional customer service while managing time-sensitive routes
- Restocking shelves and coolers
- Rotating products (FIFO method)
- Physical stamina for frequent lifting and walking
Education
High School Diploma - undefined
Prairie View Highschool
Commerce City, CO06.2020
Skills
- Punctuality and reliability
- Customer complaint resolution
- Enthusiasm and energy
- Flexible scheduling
- Customer service expertise
- Effective communication
- Computer proficiency
- Critical thinking skills
- Self-motivation
- Problem-solving ability
LANGUAGES
Spanish
Fluent
Lived in Tijuana Mexico for 14 years
Additional Information
I am excited to share that I will be starting my studies in Sterile Processing Technology in Spring 2026. In the meantime, I am eager to work full-time in a library setting, where I can contribute my strong organizational and customer service skills while supporting myself throughout my education.
Timeline
Community Corrections Specialist
ICCS Adams
07.2025 - Current
Shift Manager
Mad Greens
11.2020 - 06.2025
Delivery Driver
Marquez Brothers
02.2019 - 08.2020
High School Diploma - undefined
Prairie View Highschool