Alejandro Castillo
Whittier,CA
Summary
A highly motivated and reliable young adult with diversified skills. Proven efficiency in computer technology, number accuracy and digital communication with a background in administrative support and organization. Experience includes managing sensitive material as well as after-hour-support.
Overview
10
10
years of professional experience
Work History
Server Assistant Manager
Crepes And Grapes Cafe
08.2021 - Current
- Completed daily procedure checklist and communicated changes to servers and kitchen staff.
- Proactively communicated with servers to coordinate workflows and monitor service during busy shifts.
- Welcomed and greeted guests before presenting special menu items to clients.
- Cultivated guest satisfaction and loyalty through consistent commitment to quality service.
- Checked establishment, service stands, and aisle area cleanliness before welcoming guests.
- Analyzed and generated end-of-shift and product inventory reports for performance and quality tracking purposes.
Shipping Clerk
XPO Logistics
03.2018 - 03.2021
- Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Maintained accurate computer records of materials weights, bill amounts, and identified variances.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
Processor/Replenishment/ Shipper
Chartwell Staffing Solutions
07.2016 - 08.2017
- Prepare shipping documents and mailing labels
- Used RFID scanners to track inventory
- Replenished shelving departments throughout the warehouse
- Responsible for prioritizing orders and handing off to other departments
- Unloaded packages with care and placed in proper staging area.
- Loaded packages onto pallets and into staging areas as directed.
- Picked orders, scanned products and packed boxes.
- Coordinated storage locations and product movements.
Cashier
Raku Teriyaki & Sushi Roll
07.2015 - 09.2016
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Performed cash, card and check transactions to complete customer purchases.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Collaborated with kitchen staff to facilitate prompt and accurate food preparation.
Kennel Attendant
Southern California Animal Hospital
08.2014 - 10.2014
- Cleaned animal cages, administered medicine orally, fed dogs and cats, and bathed them.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Provided top-notch customer service to every customer and exceptional care to animals.
- Kept animals clean and free of contaminants to promote optimal health.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
Education
High School Diploma -
Whittier High School
Whittier, CA06.2014
Skills
- Flexible/Excellent multitasking skills
- Initiative and problem solving abilities
- Basic Mathematics
- Inventory Auditing
- Storage Coordination
- Flexible and Adaptable
- Excellent Communication
- Organization and Time Management
Languages
Spanish
Native or Bilingual
Timeline
Server Assistant Manager
Crepes And Grapes Cafe
08.2021 - Current
Shipping Clerk
XPO Logistics
03.2018 - 03.2021
Processor/Replenishment/ Shipper
Chartwell Staffing Solutions
07.2016 - 08.2017
Cashier
Raku Teriyaki & Sushi Roll
07.2015 - 09.2016
Kennel Attendant
Southern California Animal Hospital
08.2014 - 10.2014
High School Diploma -
Whittier High School
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