Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Shift Leader
Mohawk Carpet
Dalton, GA
03.2015 - Current
Assisted in training new employees on shift operations.
Scheduled team members for shifts based on business needs and customer demand.
Resolved customer complaints promptly and professionally.
Reviewed time sheets for accuracy before submitting them for payroll processing.
Monitored inventory levels and ordered supplies as needed.
Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
Maintained an organized work environment by delegating tasks to staff as needed.
Managed daily cycle counts to maintain accurate inventory levels at all times.
Directed receiving, warehousing, distribution and maintenance services.
Performed regular inspections of equipment, facilities, and personnel safety practices.
Assisted with scheduling shipments and deliveries according to customer requirements.
Addressed any problems that may arise during day-to-day operations in a timely manner.
Provided leadership to motivate staff members to achieve performance goals.
Monitored warehouse operations to ensure accuracy and efficiency.
Supervised loading and unloading of materials from incoming trucks.
Supervised scheduling for freight and package shipments and managed return and transfer procedures.
Managed the disposal of surplus, damaged, or obsolete inventory in accordance with company policies.
Led warehouse layout optimization projects, improving workflow and space utilization.
Merchandiser
Acosta Sales & Marketing
Dalton , GA
01.2014 - 03.2015
Generated reports detailing current stock levels, sales figures, markdown information.
Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
Conducted regular inventory checks to maintain accurate stock levels.
Maintained a clean and organized work environment at all times.
Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
Set up attractive window displays that encouraged customers to enter the store.
Organized displays according to company standards and specifications.
Inspected shipments for quality control purposes prior to stocking shelves or racks with merchandise.
Participated in weekly meetings regarding upcoming promotions or changes in product lines.
Coordinated promotional events such as special sales or clearance items.
Performed regular price checks on select items throughout the store location.
Scanned shelves and product cases for expired stock to discard outdated items.
Auto Parts Delivery Driver
NAPA Auto Parts - Genuine Parts
Woodward, OK
06.2013 - 12.2013
Performed routine inspections of vehicle equipment such as tires, lights, brakes, gas and oil levels.
Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
Collaborated with supervisors on any changes or concerns related to delivery schedules.
Communicated customer feedback to supervisor.
Ensured safe operation of company vehicles at all times by following established safety policies and procedures.
Verified accuracy of all orders before leaving the warehouse.
Checked load security prior to departing from warehouse facility and during route stops.
Accurately completed paperwork including delivery documents, bills of lading, invoices.
Loaded and unloaded vehicles at distribution center and delivery address.
Reviewed delivery documents and orders and reported errors to supervisor.
Education
High School Diploma -
Woodward High School
Woodward, OK
05-2013
Skills
Equipment Troubleshooting
Customer Service Management
Production Scheduling
Production Reporting
Operations Support
Security Procedures Adherence
Strong verbal and written communication
Team Supervision
Flexible Schedule
Team Leadership
Safety processes and procedures
Positive Attitude
Assigning Work
Professional Appearance
Certification
Fork lift certified
Neighborhood safety watch
lock out tag out certified
Accomplishments
perfect attendance 2 years in a row
Languages
English
Professional
Spanish
Professional
Timeline
Shift Leader
Mohawk Carpet
03.2015 - Current
Merchandiser
Acosta Sales & Marketing
01.2014 - 03.2015
Auto Parts Delivery Driver
NAPA Auto Parts - Genuine Parts
06.2013 - 12.2013
High School Diploma -
Woodward High School
Fork lift certified
Neighborhood safety watch
lock out tag out certified
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