Alejandro Chavez
Torrance,CA
Summary
Dependable Server successful in sales and providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
6
6
years of professional experience
Work History
Server
Portofino Hotel
06.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Il Fornaio - Server
Il Fornaio
01.2021 - 01.2023
- Up - Sold high quality wines, liquors, and five course meals with professional mannerism
- Maintained restaurants high quality standards and upheld them to the best of my ability
- Studied and extensively learned the restaurant's menu to be able to proficiently communicate to a customer and be sold
- Aided in the booking and planning of large family events and formal banquets.
Olive Garden - Head Server
Olive Garden
01.2018 - 01.2020
- Managed bookings of large family parties and banquets
- Served and attended to family banquets while taking large orders simultaneously
- Recorded large orders optimally
Skills
- Customer Service
- Cash Handling
- Guest Engagement
- Sales
- POS Systems
- Leadership
Accomplishments
- High School Diploma - San Pedro Senior High School / San Pedro CA / 2009-2014
- Associate Science Nursing - Los Angeles Harbor College / Wilmington CA / 2020-2022
Timeline
Server
Portofino Hotel
06.2023 - Current
Il Fornaio - Server
Il Fornaio
01.2021 - 01.2023
Olive Garden - Head Server
Olive Garden
01.2018 - 01.2020
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