ALEJANDRO CISNEROS

L3 Operator
Zoox, San Francisco

• Monitor and oversee the safe operation of autonomous vehicles in real-time, ensuring compliance with safety protocols and operational standards.
• Troubleshoot and resolve technical issues during vehicle operation, collaborating with engineering teams to implement effective solutions.
• Collect and analyze operational data to enhance vehicle performance and contribute to ongoing improvements in self-driving algorithms.
• Conduct regular inspections and maintenance checks to ensure vehicle systems are functioning optimally and safely.
• Provide feedback and insights to improve training programs and operational guidelines for team members.

• Assisted construction crews by removing debris, waste and hazardous materials to improve safety and road conditions.
• Removed cones, signs and barricades upon completion of work.
• Discussed traffic routing plans, locations and control points with supervisors.
• Informed construction crews about traffic and safety concerns and made appropriate adjustments.
• Utilized hand signals and positioned direction signs to guide traffic around hazardous or construction sites.
• Held up traffic flow to help students, guardians and pedestrians easily cross street.
• Monitored traffic flow to ensure student safety while crossing.
• Directed pedestrians across busy street, remaining attentive to traffic and light changes.
• Operated pickups and flatbed trucks to set up and disassemble temporary traffic control schemes.
• Assembled traffic cones and pathways for vehicles and pedestrians.

• Obtained job orders from sales team and clarified all requests to ensure accuracy.
• Maintained steady workflow to coincide with delivery time commitments to patients.
• Notified the Lab manager on duty of equipment malfunctions, incomplete orders, incorrect lenses, etc.
• Provided maintenance and calibration to lab equipment.
• Ensured brand standards by performing basic housekeeping duties when necessary.
• Completed cross-training with retail and customer service.

• Delivered excellent customer service by greeting and assisting each customer
• Stocked and restocked inventory when shipments were received
• Reorganized the sales floor to meet company demands
• Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts
• Wrote order supply requests to replenish merchandise
• Listened to customer needs and preferences to provide accurate advice
• Completed purchases with cash, credit and debit payment methods
• Maintained daily record of all transactions
• Worked closely with the district manager to formulate and build the store brand.
• Performed store opening and closing tasks to comply with preset store operations guidelines.
• Maintained updated brand and product knowledge to deliver optimum customer shopping experience.
• Coached and mentored coworkers in proven sales techniques to facilitate more customer purchases and higher store revenues.

• Up-sold additional menu items, beverages and desserts to increase restaurant profits
• Recorded customer orders and repeated them back in a clear, understandable manner
• Correctly received orders, processed payments and responded appropriately to guest concerns
• Packaged menu items into bags or trays and placed drink orders into carriers
• Selected the most efficient routes in compliance with delivery instruction
• Resolved customer complaints and adjusted orders.

• Proofed, folded and baked pastries daily
• Maintained safe and sanitary area by checking food products' temperature and freshness
• Greeted all customers
• Checked out customers and bagged items quickly
• Served shoppers in a prompt, courteous and friendly manner
• Proofed dough products and baked breads, cookies and other bakery products
• Broke down heavy pallet loads of cases, boxes and bags
• Arranged and stocked department displays
• Emphasized fast, friendly customer service.