Alejandro Conde
Oakland,CA
Summary
Focused and reliable, highly enthusiastic and extensive knowledge of safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work. Motivated with an engaging personality and flexible approach. Upbeat, friendly and anticipating customers needs to facilitate enjoyable experiences. Organized with experience in restaurant and retail environments. Effective creator of service structures with thoughtful organization.
Overview
2
2
years of professional experience
Work History
Cook
Willie's Kitchen
06.2023 - Current
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Seasoned and cooked food according to recipes or personal judgment and experience.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained food safety and sanitation standards.
- Managed opening and closing shift kitchen tasks.
- Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
Cashier
TJ Maxx, TJX Companies
12.2022 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
Waiter
Binny's
04.2022 - 02.2023
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Bussed and reset tables to keep dining room and work areas clean.
- Stayed up-to-date on menu changes to help customers make food choices.
- Inspected dishes and utensils for cleanliness.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Education
No Degree - Undeclared
San Jose State University
1 Washington Sq, San Jose, CA 95192, San Jose, CA05.2026
Skills
- Conflict and Complaint Resolution
- Dining Room Cleaning and Upkeep
- Dining Room Organization
- Team Player
- Warm and Friendly
- Order Accuracy and Delivery
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cook
Willie's Kitchen
06.2023 - Current
Cashier
TJ Maxx, TJX Companies
12.2022 - 02.2023
Waiter
Binny's
04.2022 - 02.2023
No Degree - Undeclared
San Jose State University